Quantcast
Jump to content


How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]


Recommended Posts

Dave Hobbs automotive service experience spans 40 plus years in the industry, starting out as a technician and then as a service manager working in his family’s repair shop (Hobbs Auto Electric) in Kokomo, Indiana. After leaving Hobbs Auto Electric, Dave began working as a hotline advisor and field engineer at GM’s Delco Electronics. Those roles eventually led to becoming an electronics systems instructor for thousands of Delco Electronics / Delphi engineers throughout North American and Asia.

Dave is currently the lead technical trainer and course developer for Delphi Product and Service Solutions. In addition, he serves part-time as a contributor to Motor Age Magazine and as a field correspondent for MACS Worldwide (Mobile AC Society). Dave’s previous episodes HERE.

Key Talking Points:

  • Become a thermostat instead of a thermometer When things heat up with frustration thermometers react, thermostats do something (cool down or heat up)
  • Pertains to shop owners, managers, and lead technicians- it’s in our control
  • Virtual classesDifficult to connect with distant learning- no interaction and often time camera for zoom calls are off
  • Missing the important feedback from in person classes
  • ADAS trainingMany cars don’t require targets for radar or cameras that you can do yourself
  • Fuzzbuster, thermal imager etc are tools you can use (“MacGyver” tips)   
  • Love of cars and the car industry- then vs nowDave’s first car- ‘61 Chevy Station Wagon
  • Cars have more technology on them- can appeal to tech savvy students, but still needs to have aptitude of taking apart and putting back together, coding and computers
  • Encourage women to join industry as well
  • Selling it as “computer on wheels”    

Resources:

  • Thanks to Dave Hobbs for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP's HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

Gold Certification recognizes top tier NAPA AutoCares with a high level of participation in the AutoCare program. The program was built by AutoCare Centers for AutoCare Centers to provide a consistent consumer experience, maximize technology leverage, and reward NAPA’s most committed partners. In other words, Gold Certified AutoCare Centers are the standard bearers for the AutoCare brand nationwide. Simply put, the Gold Certified NAPA AutoCare program, powered by your local shop brand, will separate you from the rest helping you boost your bay counts and your average repair orders.

Learn more about NAPA AutoCare, Gold Certification, and the hundreds of other benefits NAPA offers. Talk with your servicing NAPA store or visit www.NAPAAutoCare.com visit the NAPA Benefits Center, at www.napabenefitscenter.com or call the NAPA Benefits Center at 844-627-2123.

Click to go to the Podcast on Remarkable Results Radio

Link to comment
Share on other sites

  • Alex changed the title to How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Similar Topics

    • By MINI4U
      We are in desperate need of techs. I tried Indeed and was very dissatisfied with the "talent" they sent us. I am considering Find A Wrench they post on Indeed as well as Zip Recruiter and some 90 other companies as well as social media. Has anyone tried them or ACT Auto Staffing? 
    • By Joe Marconi
      There is a lot of talk these days about the Electric Cars, and no doubt they will become more and more accepted during the next few years.
      All car makers are investing big bucks into EV's and battery technology.  While we are a ways away from EVs becoming mainstream, what are your plans to prepare for this? How do think the EV will change our business model? 
      Thoughts? 
      /
    • By spencersauto
      What's your houlr labor rate and where are you located? We're currently at $95 in Texas
    • By carmcapriotto
      Key Talking Points
      Joe’s Garage AAPEX 2021- a playground for the automotive industry with lifts and hands-on engagement  Right to repair- allows for the bidirectional access of data for vehicles in a standardized format. Get the diagnostic information from the vehicle. Lawsuit ensued. A federal bill will push the automotive Right to Repair. It’s not the independent vs dealership, it’s about equal competition and allowing the consumer to choose Subaru- disabling Starlink system which is now evidence Automakers have 270 lobbyists, the automotive aftermarket has  9 Changing driving habits but the miles driven is still increasing- more dependence on the vehicle, automobility  EV growth- 280 million vehicles in operation, it will take time to shift, EV’s still require repairs Ecommerce- expectations have increased, data and business technology has leveled up and activated the industry to improve Don’t be afraid of the future Repairact.com allows email to be sent to your local representative Connect with the show:
      Aftermarket Radio Network
      Subscribe on YouTube
      Visit us on the Web
      Follow on Facebook
      Become an Insider
      Buy me a coffee
      Important Books
      Check out today's partners:
           
      This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever.

      This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm
      The Panel
      Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner. Bill leads the strategic direction of The Auto Care Association’s 3,000 members and 150,000 companies representing automotive manufacturers, distributors, and service providers. Find Bill’s other episodes HERE.
      Paul McCarthy, AASA President.Paul has over 23 years of experience in the automotive industry. Prior to joining MEMA, Paul led the Automotive and Industrial Products Strategy Practice at PricewaterhouseCoopers (PwC). He consulted at dozens of automotive suppliers, eight of the top ten global automakers, and at private equity firms and financial institutions. His past leadership roles include heading PwC Germany’s Automotive Strategy advisory practice and leading global forecasting and analysis for a prominent vehicle forecast service, Autofacts. Paul has an MBA from Duke’s University’s Fuqua School of Business. Find Paul’s other episodes HERE.

      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi
      For many shops, business during the winter can slow up due to a number of reasons.  What I have found that works is to schedule a flood of service reminders and past recommendations to go out during the months of Jan and Feb.  Maintaining touch with your existing customers is a great way to keep your shop top of mind, and it may just bring in a little extra work too.
      Any winter marketing tips to share? 
       


  • Our Sponsors



×
×
  • Create New...