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Posted

Hey everyone.  I'm planning on opening in about 3 weeks and am looking for a credit card processing company.  Are there any geared for our type of business?  Does anyone recommend Intuit for it's ease of integration with Quickbooks?  I'll be doing around $10,000 a month in CC payments averaging $200.00 per RO.  Payments are predominately Visa or Mastercard swiped.  A very small percentage of Amex, Discover or over the phone.  If there is a company name that a lot of you experienced members would recommend, I would like to hear it.

  • Alex changed the title to Looking for a Credit Card Processing Company
Posted

After  two weeks of research we chose Dharma merchant services several years ago  No BS - no contracts . First month we saved over $250 real dollars.  Google check them out for your self

Posted

Thanks for the responses.  I'm using Shopkey right now but I don't really like it.  I preferred Alldata for management software but I do like Mitchell's labor time guide better.  I'm thinking about going back to Alldata, or something else and getting a separate labor time guide like real -time.  My local processor is offering 1.5 to 1.8% including transaction fee and $11 a month.  He does several automotive shops around here and these are the fees they are seeing.  From your responses it looks like this may be a good deal.

Posted

Hey NATURE, those do sound like pretty good rates.  When we took over our shop about 4 yrs ago, we looked around a bit as well and came to find Elevon to be pretty reasonable and they are running on average about 2% - 2.1% per month.  It seems as though CC Processing companies are getting a little more competitive now days and I have been recently seeing rates in the range you are describing.  I have been pondering switching myself after seeing I paid about $4k in processing fees last year.  More of that in my pocket would be a good thing!

Posted

Thanks for all the responses.  I went with the local guy(Capital Bankcard), though Elevon was my second choice.  For those of you doing high volume(over 10K/month), you might want to look into Fattmerchant.  

  • Flat monthly subscription of $99 + 8 cents per transaction + direct cost of interchange
  • One time cost of $250 for counter terminal
  • No contracts, no fees to cancel
  • 2 months later...
  • 4 years later...

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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