dennisg2

Over the last 5 years I have done two different shop floors and used Armor Garage with outstanding results. It's expensive and prepping the floor is critical but nothing phases this stuff. They have a warranty to back up the quality.

What shop management software are you using?

Some people don't get it as easy others. Next time hand the guy the scanner and let him drive. Then coach him by asking questions not giving him the answers. It takes a little more time and can be a little challenging in coming up with the right questions but I have found this approach a better way of training techs.

I have a question for RI Tire and Service. I like your scalable hourly structure. What is your hourly labor Rate?