Car dropped off in peices with no warning

[Hands On]

Had a Chevrolet Cobalt show up at my shop today. The kid called for a quick no start diagnostic. He thought it might be a camshaft position sensor.  I sent my tech out to look at it and he comes back in to ask if I am joking. The Fuel injector rail is out and resting on the valve cover. The super charger is removed two of the intake manifold bolts are missing, one is spaced out with random washers. The kid mentioned none of this dropping it off. He will not answer his phone or texts.

[ncautoshop]

Well, I'd take some good notes and document what happened. Send the customer and email and leave a voicemail explaining that the initial evaluation is complete and estimate reassembling the car, and completing the no start evaluation once it's reassembled.

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[Hands On]

6 minutes ago, ncautoshop said:

Well, I'd take some good notes and document what happened. Send the customer and email and leave a voicemail explaining that the initial evaluation is complete and estimate reassembling the car, and completing the no start evaluation once it's reassembled.

Sent from my SM-G955U using Tapatalk
 

I did get a hold of him. He was a customer that stiffed me with bad checks over 3 years ago. I am guessing no other shop wanted to assemble the box of parts. He made good on the bad debt with cash and paid for 4 hours of assembly with cash also. I will update when it is done.

[FNGJWS]

I would have to have been VERY hungry to have tackled that one. 

[Hands On]

2 minutes ago, FNGJWS said:

I would have to have been VERY hungry to have tackled that one. 

I am too nice.

[Hands On]

In the end we got the car assembled and running, and made money, worked out well in the end.

[xrac]

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[spencersauto]

On 2/14/2018 at 2:23 PM, FNGJWS said:

I would have to have been VERY hungry to have tackled that one. 

Same here

[MaximumVelocity]

Yup, particularly with bad payment history. I would need to be desperate for work.

[Hands On]

Yes I imagine a lot of shops would have turned him away, and possibly did before he made it back to my door. For me, running the shop is not just about making a buck, but also about providing a needed service to the community. I helped a young kid out of a tough situation and felt really good about it after. We do things like this on occasion, it helps keep me grounded and humble. We also sometimes make the news for the nice things we do.  https://issuu.com/consumerreport/docs/cvcrjan2018

[GeeZ]

Don't take the job. You'll regret if you do.

[Hands On]

1 hour ago, GeeZ said:

Don't take the job. You'll regret if you do.

In case you missed it, the job is done, turned out great for all parties involved.