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Dear Shop Owner, 

Ron Ipach (a.k.a. Captain Car Count) would like to finally share with you his proven 4-step process that he's secretly been teaching to his private auto repair shop clients for the past 21 years, that’ll practically guarantee 2018 to be a blow-out success for you.

It’s January and that means the new year has kicked off in a big way. Even though we're only a few weeks in, hopefully you’re well on your way to having another fantastic year.

Now, as an Auto Repair Shop Owner, it’s time to start thinking about how to make 2018 an EVEN BETTER year than last. (Heck, let’s go ahead and plan on making it your best year ever! Right?)

Ipach, often referred to as the industry's expert when it comes to Car Count, is now accepting registrants to...  


NEW WEBINAR ANNOUNCEMENT
MAKE 2018 YOUR BEST YEAR EVER:

 

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1. Magnetically attract more (and even better!) customers to your shop

2. Easily sell your services at higher prices than your competitors

3. Increase your take-home pay by 30%, 50%, or more

4. Find, hire, and keep that elusive tech you’ve been searching for

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  • Alex changed the title to [WEBINAR] Make 2018 Your Best Year Ever









Ron, I moved this topic into our new forum which includes webinars. I would also suggest posting your webinars in our community calendar by date https://www.autoshopowner.com/calendar/. 🙂

The forum is:

Shop Management Coaching, Business Training, Consulting

Discussions regarding 3rd party shop management and business help such as paid coaching, consulting, training, webinars, podcast, business seminars and business events, designed to help grow your business.

 

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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