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I am not talking about walking and working in the bays or on the service counter.  I am referring to walking through the back room, the inventory shelves, the closet areas and all the nooks and crannies.

The other day, I did my monthly walk through and looked behind the tire balancer to find box after box of overstocked wheel weights.  Hidden out of sight, but not hidden on my statement. 

I quickly gathered the overstock and called the vendor.  My process is that all stock inventory items must be authorized by the manager. The manager has his stocking level sheets and will make sure we do not overstock any item.   When I asked the vendor how this stock got past the manager, his reply was, “The manager was not there that day.”  So, I responded, “And no longer are you.”

The point is that we need to keep track of inventory and have systems in place to check all costs that can go under the radar.  I like to trust my vendors, but as President Reagan once said, “Trust, but verify.”

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