By Joe Marconi
If you are going to the Ratchet and Wrench Conference next week, I will be there to kick things off as the Key Note Speaker on the first day. I will also be making a presentation; Charging for Diagnostics on Friday, Sept 21.
If any member is attending the conference, please let me know and hopefully we can meet.
Here is the link to the conference: https://www.ratchetandwrench.com/articles/5651-ratchetwrench-announces-details-of-2018-management-conference
By Joe Marconi
This is a reminder that I will be at the Ratchet and Wrench Conference. This Monday, I will be making two presentations; "Beating Shop Owner Burnout" and "The True Cost of Comeback"
If anyone is going, please stop by and say hello....and of course, please attend my presentations!
By Jay Huh
"The Net Result" "You have to check your numbers everyday. If you're not... you cannot be profitable." Nice to see a familiar name and shop in this months issue!!
Awesome average RO stat btw. Someone contacted me today actually from R&W for one of the "solutions" articles.
By Joe Marconi
If anyone is going the Ratchet and Wrench conference later this month, I will be there giving two presentations:
Session 1: Increasing Productivity and Efficiency with the Right Shop Culture
Session 2: Making Sales about Relationships, not Salesmanship
http://rwconference.com/ September 22-24
It will be an existing event, so let me know if any members are going.
Good day everyone!
I was wondering if anyone is going to be at the Ratchet and Wrench Conference?
If I understand correctly, it's an annual thing. Has anyone ever been to any of them before? It's a little steep for my shop, but if it's worth it, I can dig up the money somewhere.
Perhaps Joe can chime in?
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Is it just me? or does it seem that lately there are a lot of businesses being started that insert themselves into the flow of existing transactions only to harvest your profits and lesson the margins of those doing the work and accepting responsibility (us). I am referring to technology companies: Repair Pal, Openbay, CarFix and now Blockchain to mention a few. It is frustrating to me after having built a business (brick and mortar), purchased equipment, hired employees, provide training, accepted full responsibility and risk, supported my community only to have a startup backed by money hungry venture capitalists attempt to erode our profit margin.
I find the statements from co-founder Vladimir Lupenko of Blockchain in this months Ratchet & Wrench extremely arrogant: "The repair industry is huge, and people always get cheated" "We use reputable and undisputable technical data to set the market and price rate". Vladimir goes on to say "Based on our contractual agreement , the repair shop will have to provide the service at the price we have calculated".
As good shop owners, protective of our future, we best rally against this technology, this Wolf in sheep's clothing. My research of these companies leads me to believe that no good will come from their involvement in our businesses. We, as independent shop owners, are operating in an industry some see as ripe for consolidation and this technology is just one of the signs.
I ask that anyone reading this post refuse to participate. The involvement of these companies is not a 'quick fix' for a shop needing car count. Their intention is to drive down your prices, recruit price shopping customers only and mine your data base for their benefit. If our industry sees their existence as a threat and together, refuse to become a member of their organization, they will disappear. Without shops to refer to they lose all value to the consumer and will not be able to return a profit to their investors.
To read the complete article, follow this link: https://www.ratchetandwrench.com/articles/5504-how-blockchain-technology-could-affect-your-shop
To support this research here is a seperate article from this months Ratchet & Wrench magazine discussing how to price your services for long term health and growth: https://www.ratchetandwrench.com/articles/4841-how-to-price-to-gain-customer-loyalty?utm_medium=email&utm_source=utm_code