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Tony M

By Tony M
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Alex

Alex

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I want to thank Autoshopowner for finally creating a web site that shop owners can go to share ideas and opinions with their fellow shop owners. We trained hard to become great techs, but now we need to become more business-like. Welcome, all new comers and let’s get started and network!

 

Thank you Tony, for taking part in what we think, will be the premier online network for automotive shop owners. We wanted to create an environment where shop owners could work together towards a common goal and help one another be as successful as possible.

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JOE DUNLAP Newbie

JOE DUNLAP

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Thank you Tony, for taking part in what we think, will be the premier online network for automotive shop owners. We wanted to create an environment where shop owners could work together towards a common goal and help one another be as successful as possible.

only being a member for 2 days i see great potential here, a very well structured site but, not enough active member participation. topics are of concern to all small buss. owners and is is essential to share to ward off the "corporate chains" attack,my motto "quality work and service are not expensive they're priceless" thanks joe

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Alex

Alex

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only being a member for 2 days i see great potential here, a very well structured site but, not enough active member participation. topics are of concern to all small buss. owners and is is essential to share to ward off the "corporate chains" attack,my motto "quality work and service are not expensive they're priceless" thanks joe

 

Thanks for the feedback, we are a very new site and are looking forward to more participation from our current and future members. :D

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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