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Customer says brakes ginding even worse after he replaced pads.


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That's hilarious.

 

We have an Infiniti in our shop right now. Crank, no start condition. Customer claimed that it was running great until his uncle installed new plugs as preventative maintenance, then it wouldn't start any more.

 

Compression tested at 70psi, all cylinders.

 

...something about this story isn't adding up.

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LOL!

 

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The steps for the weekend mechanic

A. Ask a real mechanic what to do, then complain how expensive it is.

B. Go by the cheapest parts you can find, and of course stop off and pick up a six pack.

C. Tear it down, have two beers, mutter something about "It don't take no training to do this job."

D. Two more beers, hunt for the lug nuts that you tossed in the yard.

E. Realize there are only two more beers, so you call your buddy over to your house... oh, and bring more beer.

F. More beers, more insulting remarks about mechanics, finally... pass out while watching the latest rerun of "Cars R Us"

G. In the morning the wife complains about the metal sounds, you ... with your now pounding head, can't figure it out.

H. The wife takes the car to the mechanic, finds the problem, pays the bill.

I. Meanwhile, you're still complaining about how much it cost, and you tell the wife you could have fixed it, just as you grab the last beer from the night before.

 

It never ends.....

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Xrac, No, he most definitely was not a technician. In the very very short time that he worked for me he managed to put brakes on backwards, back into our break room and break the entire wall down all with a customers car, and much more. It was crazy, actually I guess I should say I was crazy for even keeping him long enough to do all that.

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Lol we had a guy a while back thought our calipers were too expensive. Did them himself over the weekend. Had to get his truck towed in because he couldnt bleed it no matter what. He installed them upside down, bleeder on the bottom. I should have taken a picture of the empty 5 gallon pail of DOT 3 in the bed.

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Lol we had a guy a while back thought our calipers were too expensive. Did them himself over the weekend. Had to get his truck towed in because he couldnt bleed it no matter what. He installed them upside down, bleeder on the bottom. I should have taken a picture of the empty 5 gallon pail of DOT 3 in the bed.

I had two F150's come into the shop in the last year both with calipers on the wrong side and bleeders on the bottom. This kind of stuff makes my day, I laughed all afternoon when I saw that pad on backwards.

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  • Have you checked out Joe's Latest Blog?

         1 comment
      Have I got your attention? Great.
      Let me start by saying that I believe in giving praise when deserved and letting employees know when they dropped the ball. However, the truth is that no one enjoys being reprimanded or told they messed up.  
      The question is, what is the appropriate balance between the right amount of praise and the right amount of critical feedback? According to studies done by Harvard Business School, the ratio of praise to critical feedback should be about 6:1 – Six praises for every critical feedback. I am not sure if I agree with that.
      From personal experience, I would recommend a lot more praise. The exact ratio doesn’t matter. What’s important is that before you consider giving critical feedback, ensure you have given that employee a lot of recent praise. If not, whatever you are trying to get through to an employee, will fall on deaf ears.
      When you do have to give critical feedback, remember a few things:
      Focus on the issue or behavior; never attack the person, and remain calm in your actions and words Ask the employee for feedback, their side of the story Speak to the employee in private Address the issue soon after it happens; never wait Don’t rely on second-hand information; it’s always better if you have experienced the situation yourself that you want to correct Have an open discussion and find things that both of you can agree upon Have an action plan moving forward that the employee can take ownership of Use the experience as a learning tool Make sure you bring up positive attributes about them Remember, you don’t want the employee to be angry or upset with you; you want them to reflect on the situation and what can be improved. One last thing. Everyone makes mistakes. We need to be mindful of this.


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