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Posted

For all the shop owners that perform a considerable amount of oil changes, where do you look to find the correct oil filter? We use All Data Repair and All Data Manage as our repair information/shop management software and it is not currently located anywhere in the system. The OEM oil filter part number is available but we do not use OEM oil filters and it requires an additional step to cross reference to an aftermarket filter, like Purolator. Is there an easy way to find this information in Mitchell or any other auto repair program other than cross referencing this information in another online webpage?

Posted

It would be nice to have all of the relevant information (oil filter, oil weight, oil capacity, tire pressure, tire torque) all in one area in the same system so there would not need to be any additional work (having to look it up on a supplier's website or book). I was hoping that some of the Mitchel users would respond and tell me that the oil filter number is available in Mitchell? We do a large amount of oil changes here at our shop and any place that you can shave off time/additional work helps......

Posted

We use Champ brand filters. They have a free "lookup" on their website that lists the part numbers for the oil filter, air filter, cabin air filter, fuel filter, and transmission filter (all, if equipped). Since we use this brand, and know that one of our broadline suppliers stocks it, a simpke lookup and use of the Copy/Paste command, and we can easily "dump" all the filter information into the Memo field for the customer's vehicle.

 

You're correct, I think - Mitchell only references the OE numbers. If you can't find a similar lookup tool for the manufacturer of the line of filters you use, the OE numbers can at least be used in the interchange field in any Nexpart electronic catalog. If you have the catalog installed in Mitchell...it's just a few extra clicks before you're looking at the filter numbers associated with the OE number....and all the ones that your supplier stocks for you.

 

Happy hunting!

Posted

Agreed on Champ filters. Their website lookup is great.

 

With that said, any POS software system worth its salt will be able to build an oil change with the filter, oil type, and capacity.

 

Two off hand that I know about are Vast and RO Writer.

Posted (edited)

I was thinking the same thing ATLAuto. I would have ASSUMED that All Data and Mitchel being the largest shop management / repair software that is geared towards the aftermarket repair shops would have a cross reference functionality built into the program as most independent repair shops do not use OEM oil filters for oil changes. I know that there are numerous websites available that my techs can access to do the cross referencing but its one more step in the process I was hoping to eliminate.

 

ATLAuto, do you know if Vast and RO Writer only include the OEM filter number or is the cross reference after market filter (Purolator, Champ, etc) built into the software?

 

Stowintegrity, the Nexpart catalog that you are referring to, once it is installed will it cross reference Purolator oil filters? We are using All Data and I do not believe there is any catalog that we can install in All Data to do the cross referencing. Once installed in Mitchel, do you access the the interchange field in the Mitchel software itself?

Edited by 5 Star Auto Spa
Posted

Stowintegrity, the Nexpart catalog that you are referring to, once it is installed will it cross reference Purolator oil filters? We are using All Data and I do not believe there is any catalog that we can install in All Data to do the cross referencing. Once installed in Mitchel, do you access the the interchange field in the Mitchel software itself?

The answer is yes, but I don't want to mislead you...

 

Nexpart is the electronic catalog "platform" used by several of my aftermarket suppliers. Essentially, it connects my POS software (Mitchell1) with their electronic inventory on their end, so I can pick & choose what parts to drop to my estimate. Knowing that they sell me Champ filters, for instance, I used the Mfr. lookup to get ALL the filter numbers in a single lookup, then once it's added to the vehicle's info, we always now what parts that car uses.

 

The Nexpart catalog interface will, in fact, interchange Purolator numbers...absolutely. There's a "tool" built into the catalog that let's me enter the number I already have (OE, Champ, whatever), and even if my supplier doesn't normally carry the other brands (Fram, Purolator, Napa, Carquest, etc.) it will give me a list of all the filters matching the number I entered. I didn't want you to think that I've found a way to automate the filter selection completely...I just know what numbers I need after our first contact with a customer.

 

I know there's a piece of software (It doesn't link to Mitchell1 that I'm aware of...) That you purchase one time called Chek-Lube. It's target market is the quick-lube industry, and when you enter a year/make/model car, it will return the following: ALL filter numbers (Oil, fuel, air, cabin air, transmission), ALL belt numbers (serpentine, accessory), ALL automotive fluid capacities (in quarts or liters), Wiper blade sizes (front, rear)...and more. The parts numbers returned from the lookup are chosen from a pretty good list of aftermarket manufacturer's brands that you select in the software setup. The page can be printed, if you want, or the information copied/pasted into your POS. The data is based on the Motors database, and furthermore, includes limited labor time information and chassis lube points. I think it was a couple hundred dollars.

 

Happy hunting!

Posted

I use Mitchell 1. When I build an lof for a new customer I use my NAPA cat link to import the filter. Then I can build the package using the recommended fluids from the Mitchell data. At that point I copy and paste the package to number 9 tab in the revisions. Next time the customer comes in I just copy and paste to the estimate. Simple and seamless. The key is to have vendor cats set up and having the vin in the system. Have been using Mitchell a long time and this is the most efficient way I have found. HTH, Jeff

  • Like 1
  • 3 weeks later...
Posted

We use Napa filters, we have a Napa filter book. While using a book may be old school it really is the fastest and easiest way to put the right filter on the car. That being said 99% of oil change customers are repeats, so we just look at the number of the filter coming off the car. The frustrating part is stocking 50+ oil filter numbers.

Posted

The frustrating part is stocking 50+ oil filter numbers.

Wow, 50 filters? I can never get a bearing on the scope of my business as it stacks up against other successful shops. We only stock 20 oil filters, and have a car count of about 55-60 weekly. We'll probably do an oil change on 50-75% of those (in addition to whatever other service/repair they need), and we probably only run into 1-2 filters a week that don't happen to be one's we stock.

 

Am I likely missing a large part of the market's potential?

Posted

Wow, 50 filters? I can never get a bearing on the scope of my business as it stacks up against other successful shops. We only stock 20 oil filters, and have a car count of about 55-60 weekly. We'll probably do an oil change on 50-75% of those (in addition to whatever other service/repair they need), and we probably only run into 1-2 filters a week that don't happen to be one's we stock.

 

Am I likely missing a large part of the market's potential?

 

I'm doing the same. We average 250 cars per month and I stock about 25 filter and this includes euro # s as well. It is rare that I have to order anything. I'd be happy to post what I stock if it would help anyone.

Posted

I'm in a college town, you name it from 1990-2016 we get them. I have 15 #'s that I stock 6 of, the rest I keep 1. I don't anticipate getting 2 diesel Benz's or BMW 540i's in one day, so one is enough. Subaru's or Caravans are a different story. We might do 5 a day. I'm also in a rural area where the parts stores don't stock European or even some Japanese filters. If I don't have a filter in stock when the college kid is heading out of town I miss the opportunity to get them as a customer.

 

Now, if I had more time or more employees, or if the store had more delivery drivers, I would stock just one of each number and just reorder throughout the day. But with parts deliveries taking an hour on average I like to avoid waiting for an oil filter.

  • Like 1
Posted

ATLAuto, do you know if Vast and RO Writer only include the OEM filter number or is the cross reference after market filter (Purolator, Champ, etc) built into the software?

 

VAST will cross over to whatever filter you are using. When we build a work order, we click package, and it spits out filter number, oil viscosity, and capacity:

PH500 filter

5W30 Syn - 4.5qts

 

We use Champ, but it will cross to anything that VAST loads in. We debated Mighty for awhile, which would also work.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
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      Thanks again for listening to The Auto Repair Marketing Podcast on Aftermarket Radio Network. There are some other great shows on the network and you can find them at AftermarketRadioNetwork.com or on your favorite podcast listening apps like Spotify, Apple Podcasts, Google Podcasts, and many others


      Tune in for another episode next week. Until then, go fill those bays!
      Talking Points


      General Topics for April:
      April showers bring may flowers - wiper blades, Aquapel, tires Continuing the theme from March Spring maintenance and cleaning Pot holes - winter damage Change back to summer tires Continue with the tax refund talk
      Days of the Year - Monthly Themes
      April is the first of the two National Car Care Months VEDA - Video Every Day in April


      Days of the Year - Weekly Themes
      National EMS Week


      Days of the Year - Daily Themes
      4/1 April Fools Day 4/2 National Ride Your Horse to a Bar Day 4/3 National Burrito Day 4/4 World Rat Day ⅘ International Pllow Fight Day ⅘ National Read a Road Map Day 4/12 National Grilled Cheese Sandwich Day 4/15 National That Sucks Day 4/17 National Auctioneers Day 4/20 Easter 4/22 National Jelly Bean Day 4/28 Clean Comedy Day 4/29 Viral Video Day














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      If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      In the 200th episode of "The Weekly Blitz," Coach Chris Cotton marks a significant milestone for the podcast by taking a moment to reflect on the journey over the past year. He shares personal anecdotes that resonate with the audience, including a heartfelt update on Kimberly, who made the selfless decision to donate a kidney to her brother, highlighting the profound impact of family and generosity.
      Chris delves into key topics that are crucial for auto repair shop owners, offering insights and advice that are both practical and forward-thinking. One of the main discussions revolves around the concept of adopting a four-day workweek. He explores the potential benefits this can bring, such as improved work-life balance for employees, increased productivity, and enhanced job satisfaction, while also addressing the challenges and considerations that come with implementing such a change.
      Another focal point of the episode is the distinction between commitment and mere interest. Chris emphasizes that true success in business requires a deep commitment, rather than just a passing interest. He encourages shop owners to fully dedicate themselves to their goals and to cultivate a mindset that prioritizes long-term success over short-term gains.
      The benefits of business coaching are also highlighted, with Chris advocating for the value of having a mentor or coach to guide business owners through the complexities of running an auto repair shop. He shares how coaching can provide clarity, accountability, and strategic direction, ultimately leading to more effective decision-making and business growth.
      Throughout the episode, Chris underscores the importance of professionalism within the industry. He stresses that maintaining high standards of professionalism not only enhances the reputation of individual shops but also elevates the industry as a whole.
      In addition, he encourages listeners to take advantage of the marketing resources offered by the podcast's sponsor, Shop Marketing Pros. He explains how utilizing these resources can help shop owners effectively reach their target audience, build their brand, and drive business success.
      Overall, the episode serves as both a retrospective on the past year's achievements and a motivational message aimed at inspiring business improvement. Chris Cotton's insights and stories provide valuable lessons and encouragement for auto repair shop owners looking to elevate their businesses to new heights.
      Introduction to the Podcast (00:00:11)
      Overview of the podcast's purpose and the value it offers to auto repair businesses. Celebrating Episode 200 (00:01:08) Kimberly's Kidney Donation (00:02:06) Highlighting Episode 164 - Unlocking Greatness (00:04:21) Highlighting Episode 170 - Four Day Workweek (00:05:24) Preparing for 2025 (00:07:42) Highlighting Episode 172 - Commitment vs. Interest (00:08:46) Highlighting Episode 175 - The Pumpkin Patch (00:09:58) Highlighting Episode 180 - Profit First (00:11:11) Highlighting Episode 185 - Mom and Pop Shops (00:12:00) Highlighting Episode 186 - Coached vs. Uncoached (00:12:46) Highlighting Episode 187 - Project Alpha (00:13:05) Highlighting Episode 189 - Impact of Politics (00:13:55) Highlighting Episode 192 - Self-Obstruction (00:14:20) Highlighting Episode 193 - Being the Best Shop (00:14:46) Highlighting Episode 197 - Chris's Favorite Things (00:15:30) Looking Ahead to Episodes 201 and 202 (00:15:50)
      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae


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      Click to go to the Podcast on Remarkable Results Radio


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