Would you like help building fully customizable multi-point inspection reports? Or how about insight on harnessing the power of mobile technology to digitize your vehicle inspection process, all while saving time, increasing upsell opportunities and boosting your average repair order by 60 percent or more?
BOLT ON TECHNOLOGY™ can help with all of those things and more during the Mitchell 1 Shop Management Super Workshop in San Diego, Calif. at the Hotel Solamar July 17-19.
Representative
Say good-bye to tedious customer check-ins with our latest automotive software solution, Welcome Station™, the first-ever self-check kiosk designed specifically for the automotive repair industry. With our tablet-powered tool, your shop can join airports, grocery and convenience stores, as well as restaurant chains in simplifying the customer experience.
Our touch screen kiosk delivers faster business results, better accuracy and increased up-selling and profit generation opportunities with eac
It’s been said that one of the most difficult things for an auto repair shop to do is to increase car count.
With that being the case for many businesses, shop owners are left with pretty much one option to boost revenue: Generate additional income from the existing pool of customers. While some shops may view this as a challenge, in reality it’s an opportunity to maximize spending from a shop’s existing customer base.
Since your customers aren’t coming in more frequently, you have to make eve
BOLT ON TECHNOLOGY™ is committed to passing the ‘V’ – are you?
The greater Philadelphia area developer of more than a dozen wireless solutions to simplify automotive repair shop operations is supporting the V Foundation.
Spurred by support from Bolt on Technology Director of National Sales and Corporate Sponsorships Frank Dragoni, a local youth baseball coach, the company is backing the altruistic efforts of the 21-year-old foundation.
Dragoni, who’s been fundraising for the V Founda
Overwhelmingly, auto repair shops are removing the guesswork from handwritten vehicle inspections, repair orders and service recommendations through the use of automotive software designed to simplify processes, save time and boost productivity.
Below are seven fool-proof tips for using vehicle maintenance software to improve overall shop operations.
1. Scan VINs
Jotting down a vehicle identification number (VIN) is easy, right?
Sure. Getting each and every letter and number correct – a
Focus on People; and the rest will take care of itself
Legendary UCLA Basket Coach, John Wooden, never focused on the score of a game. John Wooden believed that success is achieved by paying attention to the details of the game, not concentrating on the score. He also knew that well-trained players, executing a plan, encouraging personal performance and team work, will ultimately lead to success. Under his leadership, the UCLA Bruins holds the record with 11 Division 1 NCAA Championships
John Wooden, the legendary basketball coach from UCLA, once said, “In my forty years of coaching, I never took a shot at the basket, never scored a point and never made a rebound. That was not my job”. John Wooden understood his role as a coach and the role of his players. We, as shop owners need to do the same.
For too many years I wore way too many hats. This notion that I, because I was the “Boss”, had to be the best technician, the best service advisor and essentially the best at all po
Everyone has their own perception on life and the world around them. This perception becomes reality and it’s the only reality that matters. At least for most. This does not always hold true for shop owners.
As shop owners, we don’t always have the luxury of viewing things from our perceptive. There are other people around us and their families to consider. As the owner, and the leader, our concerns and issues take a backseat to the concerns and issues of others. This is something I know
AutoShopOwner.com is proud to announce it now has over 1000 members! This truly is a milestone and exciting to see how ASO has grown in just a few short years.
AutoShopOwner.com was founded on the concept that there is a wealth of business knowledge among automotive shop owners, and by bringing these shop owners together, great things can happen.
Thanks to its loyal member base, AutoShopOwner.com has exceeded expectations. It is within the forums that shop owners engage in dialogue, comm
A good customer called me the other day to let me know that he has concerns regarding the quality of our work. Last week we installed an exhaust system on his Maxima and two days later it sounded like the muffler had fallen off. There was so much noise he was afraid to drive the car. We went to his house to pick it up. We found that the baffles had broken apart in the brand new muffler we just installed.
About two month ago this same customer had to bring the Maxima back due to a grinding
About a year ago I hired a service advisor that I believed at the time would be a great asset to my shop. He had a lot of experience, knowledgeable about the business and well-spoken. He showed all the right credentials.
Soon after being hired, I noticed something that I did not pick up in any of our three interviews; he did not smile. How was it possible I did not notice this? A few more days turned into weeks and I could see that this person’s personality, or lack of personality, did not
Everyone has core beliefs; those values and ideals that determine your personal success. Notice I said, “personal” success? That’s because success is defined by your goals, your desires and your individual talents and potential. Not by the achievements of others. A great athlete may study other great athletes to see how they achieved their success, but ultimately it’s the talents, work ethic and the potential of the individual that will determine personal success.
Below is my list of co
Losing My Patience, Never My Passion
As a shop owner, that began his career as a mechanic 36 years ago, the effort of building a business has taken its toll in many ways. While I have not lost my passion for what I do, I have lost my patience with many of the things I see around me. I have built a business from a small 2-man operation to a 2-facility company with close to 20 employees. It’s often said that you need great people around you in order to achieve success. But the truth is without
A Customer Teaches Me About Life
I will always remember the first day I met Mort Rubenstein. He was in his early 70’s at the time, about 18 years ago and used a walker to get around. He told me that he preferred to wait with his car while it was serviced and that he didn’t mind waiting, no matter how long it took.
I remember as he was leaving my office for the first time, I offered to help him to his car and tried to hold the door open for him. Since he used a walker, I felt I was doi
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