Unfair competition, it's just not fair!
You invest lots o money on tolls,equipment and training.
You create an excellent environment for the customer,work hard every day to have an excellent customer service and then comes the statement:
The guy down the street can do it for less!
I have 25 shops around me and at least 20 of them it's unfair competition. I'm always redoing their work, but people still goes back because of the price. They don't do any mark up on parts and only charge 35 dollars in labor to replace brake pads on any vehicle.
I did the math many times and it does not add up. How can they survive?
stressful!!!!!