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Oova At Autovitals

Free Member
  • Content Count

    21
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About Oova At Autovitals

  • Rank
    Occasional Poster

Business Information

  • Business Name
    AutoVitals
  • Your Current Position
    Instructor
  • Automotive Franchise
    None
  • Website
  • Logo
  • Banner Program
    Napa Car Care
  • Participate in Training
    Yes

Recent Profile Visitors

5,069 profile views
  1. Ron Haugen with Westside Auto Pros talking to Jake Weyer with Ratchet+Wrench about his journey going digital.My favorite quote "Don't worry about the cost, the money will magically appear."Great listen and thank you Ron!

  2. I am excited about the release of this new CRM module end of February.

  3. Another case study on how our TopFuel onboarding helped Mickey's Automotive to switch providers smoothly.

  4. The Digital Shop® takes shape in Schools Lindsay, our trainer extraordinaire went back to school. Not as a student but being a professor for two days at the Career and Technology Center Fort Osage. Based on the initiative of SmartFlow users in and around Kansas City, MO, Bill Lieb, and Bryan Compton – teachers of the Automotive Classes at CTC – AutoVitals provided equipment and training for the next generation automotive technicians. It has been an honor to support this initiative. The technician shortage and hesitance for new technology by older generation techs make it a necessity to have yo
  5. Shaping the future.

    1. Joe Marconi

      Joe Marconi

      I agree Oova. And the industry will benefit in a big way!

       

  6. Are you in Las Vegas for SEMA or AAPEX? I am incredibly excited that our Digital Supervisor Training (DST) team has created this special program for you:We conduct THREE Compact DST events at Frank's European in Vegas on 11/1, 11/2 and 11/3.We shuttle you from and to the convention center.We serve you lunch and everything to know how to turn your shop Digital.We provide all this at no cost to you (deposit required)!

  7. Lmcca, I'd like us to look at value of a service for a moment before assessing it by cost only. Assume your ARO gets increased by $50 in addition to the $200 ARO you might experience today and before using AutoVitals you have 200 appointments a month. I am using numbers, which are low. Real numbers are higher. Then the CRM system with built-in call, email and postcard campaigns and Loyalty Point system increases the number of appointments by 10% we are now at 20*$250 = $5,000. Then the customer acquisition gets you 10 more new customers a month than today. That is an immediate value of $2,
  8. Mark, thanks for the feedback. Based on the feedback from dozens of shops owners we conducted the onsite training with, it is a smashing success. It is actually a 5 week program, where best practices and a Standard Operating Procedure is defined, introduced and monitored: from internet equipment over proper inspection practices and how to sell them. Just one visit doesn't change the world, but developing muscle memory does. Or as the ATI coach for the group reported: "I have to share a quick story from a conversation with a shop owner this morning: he has a top-flight advisor that has alwa
  9. SmartFlow starts at $189 a month, and comes in different flavors and features, depending on exactly what you need, you can get the tablets from us and other additions. We offer discounts for affiliations with NAPA - AC, TECH-NET, ACDelco-PSC, ATI, etc. Just call at 866 9494 2848 and ask for Tom in sales and we tailor SmartFlow to your shop.
  10. A Candid Analysis of Today's Workflow Management Tools Lets summarize the tools and processes available to the independent shop owner, service advisor and technician to manage workflow. the service advisor's ability to memorize what is going on the technician's ability to recall what the service advisor said 10 minutes ago or earlier the service advisor'a ability to decipher the tech's scribble The tech's ability to put clear explanations on a piece of paper (work order) the WIP screen in your point of sale software (POS) the printer printing work orders the paper rack holding printed pa
  11. How many searches are looking for your shop and how many are not? This is a weird question, isn't it? Why would a shop owner care about searches not looking for the shop? The answer is simple: Motorists make decisions based on education. That has been the case since the car become the main tool for transportation. What changed in the last 3 years is the fact that using a smartphone is sooooooo much simpler when educating oneself than calling somebody, the self declared auto expert brother or husband or your shop. Don't believe me? check out the image This is a screenshot from Goo
  12. Thank you flacvabeach. I'd like to mention that our SmartFlow service is not limited to digital inspections. It offers a workflow management system, which exceeds any POS' work in progress screen capabilities. www.autovitals.com/smartflow running back and forth between counter and back shop is thing of the past, dispatching technicians directly from the counter, smart alerts send messages to service advisors, bidirectional texting to motorists and emailing inspection results, diagnosis results, OEM recs and TSB's/Recalls with just two clicks. Freeing up the service advisor from busy wo
  13. 2015 has started with a bang.Check out lots of new features for Digital Inspection and Workflow Management as well as web presence and CRM. Go tohttp://www.autovitals.com/pmnews/ find out and don't forget to subscribe to our RSS feed. Our Service Advisor T-Shirt is well liked and we received lots of order. Get yours at http://www.autovitals.com/product/service-advisor-t-shirt/ !
  14. AutoVitals' monthly Service Advisor Huddle in October focused on feedback from shop owners about their best practices using SmartFlow. Watch the Highlight Video or take in the full recording of the Service Advisor Huddle.


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