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Emergency response plan


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A shop about 50 miles from us had a pretty serious accident today (from what I've heard http://m.morganton.com/news/update-fire-destroys-longstanding-morganton-service-center/article_10681852-b225-11e4-a3ba-3ba4f96d61be.html?mode=jqm ).

Luckily it looks like there were no serious injuries but it made me curious about emergency preparedness - how do you guys handle it? Only three of us in our shop so we're always in communication anyway with plenty of exit paths. How does something like this play out insurance wise?

 

 

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This is a serious situation. Every detail of a potential accident in the shop or other type of emergency should have some sort of plan. Many insurance companies can help with this, and in some towns, the fire inspector and local police dept can help with knowing what to do in case of an emergency. It's worth looking into. Most shops wait until something happens before they implement a plan.

 

Great post, something we do not think about often enough.

I'm waiting to hear more on the cause. Rumors were going around that a tech was checking fuel pressure on a running & hot engine - it flamed up and he panicked and ran in the process he failed to shut off the ignition or grab an extinguisher. Who knows if that's even remotely close to the truth.

 

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Wood stove in the shop. Sad story but how many garages burned in the same way? I thought they were outlawed in garages in the 70's.

We've got gas logs in the waiting area and a wood stove in another part of our building. Both are not in locations flammable gasses or liquids could easily or quickly reach.

I was really surprised to see this was the cause. Makes you think about banging your head on the wall lol. Hate it for them, but can't say they were not asking for it.

 

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When I see my guys breaking out the cutting torch, I always ask if they know where the fire extinguisher is. It's like I'm speaking Russian. They look at me dumbfounded for a second, look around the shop until they find it, then act like they had always planned to go get it. *** Every time! ***

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We have a fire extinguisher hanging on the right post of every one of our lifts. It only takes a second to grab it and put out the flames. We had to use it once in 5 years but I belive you have to be prepared. And also you can't forget about a solid insurance policy.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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