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Emergency response plan


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A shop about 50 miles from us had a pretty serious accident today (from what I've heard http://m.morganton.com/news/update-fire-destroys-longstanding-morganton-service-center/article_10681852-b225-11e4-a3ba-3ba4f96d61be.html?mode=jqm ).

Luckily it looks like there were no serious injuries but it made me curious about emergency preparedness - how do you guys handle it? Only three of us in our shop so we're always in communication anyway with plenty of exit paths. How does something like this play out insurance wise?

 

 

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Great Tire Deal

This is a serious situation. Every detail of a potential accident in the shop or other type of emergency should have some sort of plan. Many insurance companies can help with this, and in some towns, the fire inspector and local police dept can help with knowing what to do in case of an emergency. It's worth looking into. Most shops wait until something happens before they implement a plan.

 

Great post, something we do not think about often enough.

I'm waiting to hear more on the cause. Rumors were going around that a tech was checking fuel pressure on a running & hot engine - it flamed up and he panicked and ran in the process he failed to shut off the ignition or grab an extinguisher. Who knows if that's even remotely close to the truth.

 

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Edited by ncautoshop
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Wood stove in the shop. Sad story but how many garages burned in the same way? I thought they were outlawed in garages in the 70's.

We've got gas logs in the waiting area and a wood stove in another part of our building. Both are not in locations flammable gasses or liquids could easily or quickly reach.

I was really surprised to see this was the cause. Makes you think about banging your head on the wall lol. Hate it for them, but can't say they were not asking for it.

 

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When I see my guys breaking out the cutting torch, I always ask if they know where the fire extinguisher is. It's like I'm speaking Russian. They look at me dumbfounded for a second, look around the shop until they find it, then act like they had always planned to go get it. *** Every time! ***

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We have a fire extinguisher hanging on the right post of every one of our lifts. It only takes a second to grab it and put out the flames. We had to use it once in 5 years but I belive you have to be prepared. And also you can't forget about a solid insurance policy.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
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      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
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