Quantcast
Jump to content


Loaner Car

Framingham Auto Service
 Share

Recommended Posts

Great Tire Deal
  • 4 months later...
ajnealey Contributor

ajnealey

Posted
Posted

Bringing this back up from the dead.

 

Looking to get a loaner car for the shop. Just want to make sure I cover all bases.

 

How do you insure it? Personal or through business?

 

What kind of info do you need/get from customer?

 

Any info to point me in the right direction would be greatly appreciated!

 

Thanks,

AJ

Link to comment
Share on other sites
KMS Collaborator

KMS

Posted
Posted

Do you plaster your shops name and contact info on your loaner cars?

 

We did on all our loaner cars, but did get some negative feedback when the customer/s had to go to business meetings. For as little negative feedback as we got, I would always put decals on loaner cars. It is free advertising, just don't get ridiculous.

Link to comment
Share on other sites
FROGFINDER Rising Star

FROGFINDER

Posted
Posted

We did on all our loaner cars, but did get some negative feedback when the customer/s had to go to business meetings. For as little negative feedback as we got, I would always put decals on loaner cars. It is free advertising, just don't get ridiculous.

I heard from my insurance agent that injury claims and lawsuits increase with a "Marked" vehicle.

Link to comment
Share on other sites
benzfxr Apprentice

benzfxr

Posted
Posted

NEVER mix your personal assets and liabilities with business - you're wide open for being personally responsible. Here is a list of companies that offer Insurance, consulting, legal and other services related to renting cars (same as a loaner for liability) I got the list from : SHARON FAULKNER <[email protected]>

 

 

Lancer Insurance Company Sal Scuderi www.lancerinsurance.com 800-782-8902 370 West Park Avenue Andrew Arnold 561-889-9872 Long Beach, NY 11561 Asst. Mrktg. Mngr. Zurich American Insurance Co. Nancy L. Wilson [email protected] 913-339-1294 Zurich Towers Senior Marktg. Spec. 913-906-2131 1400 American Lane 800-840-8842 ext 4394 Schaumburg, IL 60196-1056 Edwina Mellow [email protected] 508-676-0240 866-690-2518 Hull & Company Angela Dodd [email protected] 800-544-8966 ext. 9066 5690 DTC Blvd. Ste. 300E Mile High Markets Greenwood Village, CO 80111 Knight Management Ins. Serv Eric D. Jarvis [email protected] 323-692-4033 4751 Wilshire Blvd. Suite 111 CEO www.knightinsurancegroup.com 323-692-4133 Los Angeles, CA 90010 Sonoran National Insurance Teresa Quale [email protected] 866-998-1001 7502 E. Pinnacle Peak Road 866-998-1002 Suite B-210 Scottsdale, AZ 85255 Bluebird Auto Rental Systems Angela Margolit [email protected] 973-989-2423 200 Mineral Springs Drive Dover, NJ 07801 TSD Rental, LLC Charles Grieco [email protected] 978-794-1400 ext. 8019 1620 Turnpike Street President [email protected] 978-296-6169 North Andover, MA 01845 www.tsdweb.com [email protected] Sonata Software North Am.Inc. Reetaja Majumdar [email protected] 91 80 3097 1866 39300 Civic Center Dr. Suite 270 www.sonata-software.com 91 99 1623 8479 Fremont, Ca 94538 Abrams Associates Neil Abrams [email protected] 914-696-5100 3020 Westchester Avenue Puchase, NY 10577 VRCG Inc. Mike Kane [email protected] 248-298-0509 1912 Bellaire Avenue 248-568-8150 Royal Oak, MI 48067 Jim Anderson Fleet Sales Jim Anderson [email protected] 561-994-9267 7025 NW 4th Avenue www.carrentalfleetsales.com 561-319-1388 Boca Raton, FL 33487 208-988-9267 LaPlaca Law Leslie Pujo [email protected] 240-453-9522 50 West Montgomery Avenue Suite 335 Rockville, MD 20850 ARRC Auto Rental Resource Cntr. [email protected] 800-585-2772 P.O. Box 26000 www.arrc.net Scottsdale, AZ 85255 Town & Country Ins. Agency Steve Cable [email protected] 713-461-8979 10575 Katy Frwy. Suite 150 Houston, TX 77024 The Tennant Group Jim Tennant [email protected] 707-287-1311 PO Box 3231 www.tennantgroup.com Napa, CA 94558 Frontline Performance Group Ziad Khoury [email protected] 407-682-3434 1075 West Morse Blvd. Winter Park, FL 32789=3737 GMI Insurance Carter Trudel [email protected] 610-933-4679 ext. 21 P.O. Box 701 CFO 619-933-4993 fax Valley Forge, PA 19482 Jim Schalberg Auto Rental Solutions James Schalberg www.schalberg.com 800-396-9128 2025 Ebenezer Road jim@schalberg,com 208-988-9267 Rock Hill, SC 29732 Williams & Stazzone Insurance James Onaro [email protected] 610-524-5440 116 John Robert Thomas Drive www.wsins.com 610-524-1546
Link to comment
Share on other sites
KMS Collaborator

KMS

Posted
Posted

Customers are very appreciated to receive a good, clean loaner car. You don't have to put decals on then, but I can't even count how many times a new customer would call to ask about us because they saw our decals and were interested. I think it is a great idea.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Available Subscriptions

    See all Subscription Plans

  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

  • Similar Topics

    • carmcapriotto
      15 Car Maintenance Rip-Offs Explained [THA 381]
      By carmcapriotto
      Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class Our panel discusses and debunks car maintenance myths from an online article titled "15 Car Maintenance Rip-Offs You Should Avoid." They cover topics such as engine flushes, air filter replacements, fuel additives, tire shine, headlight cleaning kits, extended warranties, coolant flushes, oil additives, oil enhancers, undercoating, custom exhaust systems, dealership oil changes, and professional detailing. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast Justin Morgan LMV Bavarian Technical Support and Trainer, ASE-Wave Technical Ambassador. Justin’s Previous Episode HERE. Bryan Pollock, Willco Auto Care, Sanborn, NY, and Lockport, NY Show Notes
      Engine Flushes (00:04:12) Debunking the necessity of engine flushes for well-maintained vehicles and the importance of following manufacturer's guidelines. Air Filter Replacements (00:09:50) Discussion on the necessity of replacing air filters at every oil change and the impact of environmental factors on air filter maintenance. Air Filter Size and Replacement (00:15:25) Exploring the impact of modern engine technology on air filter size and the need for evidence-based professional inspection for filter replacement. Cabin Air Filters (00:17:01) Discussion on the condition of cabin air filters and the impact of leaves and bugs on air quality. Airflow Issues (00:18:30) Addressing airflow problems caused by neglected cabin air filters and the potential damage to blower motors. Windshield Wiper Fluid (00:20:00) Debunking the effectiveness of costly windshield wiper fluid and discussing the difference in quality and impact on visibility. Octane Boosters and Fuel Additives (00:24:33) Debating the use and effectiveness of octane boosters and fuel system additives in modern vehicles. Tire Shine and Nitrogen Filling (00:29:48) Discussion on the impact of tire shine and the benefits of filling tires with nitrogen. Headlight Cleaning Kits (00:31:13) Debunking the effectiveness of expensive headlight cleaning kits and discussing alternative DIY solutions using household items. Restoring Headlights (00:33:01) Discussion on the process of restoring headlights and the potential cost-prohibitive nature of the restoration. Extended Warranties (00:38:06) Debunking the effectiveness of aftermarket extended warranties, with insights on their limitations and coverage issues. Redundant Coolant Flushes (00:43:15) Discussion on the necessity of coolant flushes, signs of coolant issues, and the importance of proper maintenance. Oil Additives for Engine Safeguard (00:47:44) Contradictory information on oil additives and frequent oil changes, with a focus on the composition of oil and the need for thorough upkeep. Oil Enhancers (00:49:17) Discussion on the use of oil enhancers for cold starts and their conditional application. Undercoating (00:49:41) Debate on the necessity of undercoating for modern vehicles and its effectiveness in preventing rust. Custom Exhaust System (00:54:33) Debunking the performance gains of installing a custom exhaust system on ordinary vehicles. Dealership Oil Changes (00:56:19) Comparison of the cost and quality of oil changes at dealerships versus local mechanics or aftermarket repair facilities. Professional Detailing (00:59:55) Debate on the cost and benefits of professional detailing versus DIY cleaning with quality supplies. Misleading Presentation (01:01:48) Critique of the 15 car maintenance rip-offs presentation, discussing the lack of relevance and stereotypes in the content. The stereotype of being ripped off (01:05:06) Discussion about the stereotype of being ripped off and its impact on the automotive industry. Consulting and expert articles (01:05:59) Debunking consulting and expert articles in the automotive industry and their use of clickbait and buzzwords. Educating clients on vehicle maintenance (01:07:30) Importance of educating clients on vehicle maintenance and the need for evidence-based decision-making. Importance of ADAS calibration (01:12:16) Discussion on the importance of ADAS calibration and its impact on vehicle safety and performance. Potential risks of skipping calibration (01:15:28) Exploring the potential risks and consequences of skipping ADAS calibration in vehicle maintenance. Legal implications of skipping calibration (01:17:32) The legal implications and potential consequences of skipping calibration procedures in the automotive industry. Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Auto-Fix Auto Shop Coaching Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X (Twitter): https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections                                  
      Click to go to the Podcast on Remarkable Results Radio
    • carmcapriotto
      How To Offer The Best Customer Support Without A Quality Team: Spoiler Alert, You Can’t! [RR 950]
      By carmcapriotto
      Thanks to our Partner, NAPA Auto Care Customer service is the backbone of any successful auto repair shop. Tom Petty discusses the critical role of clear, effective communication with customers. And guess what? It all starts with your internal team and company culture. Tom Petty, Petty Motorworks, Waretown, NJ Show Notes
      Watch Full Video TST Seminars: https://www.tstseminars.org/ NAPA Auto Care Gold status (00:01:24) Tom Petty discusses NAPA AutoCare Gold status and its significance. Technical training and progression (00:03:13) Tom Petty's technical training and progression through the years. Family business and technical training (00:04:22) Tom Petty's decision to start a family business and his involvement in technical training. Engaging technicians and setting shop culture (00:05:44) Discussion on setting the culture for a shop and engaging technicians in training. Apprenticeship and mentoring (00:08:13) Tom Petty's approach to apprenticeship and mentoring young technicians. Automotive vocational education (00:11:10) Discussion on the need for a specialized automotive charter program in vocational education. Challenges in the automotive industry (00:13:03) Challenges faced by young technicians in the automotive industry and the need for development and support. Starting wage and labor margin (00:14:36) Discussion on starting wage for technicians and the importance of labor margin for business sustainability. Post-education career advice (00:15:31) Tom Petty's advice for students coming out of a two-year automotive program regarding starting wage expectations. Structured Raises (00:15:37) Discussion about implementing structured raises for technicians to prevent wage suppression. Setting Technician Wages (00:19:06) Discussion on the importance of setting technician wages based on experience and productivity. Communication and Customer Service (00:23:53) Importance of effective communication, especially through digital inspections, and its impact on customer service. Training Alliance (00:28:00) Formation of an independent training alliance to improve technical training in the local area of New Jersey. Kidney Donation (00:30:44) Tom Petty's kidney donation. Life Post-Surgery (00:33:14) Tom Petty shares his experiences after kidney surgery and discusses the minimal impact on his daily life. Avoiding NSAIDs (00:33:53) The importance of avoiding certain pain medications for kidney health, with a cautionary example. Recovery and Kidney Function (00:34:31) Insights into the recovery period after kidney surgery and the remarkable adaptability of the kidney.
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections  
      Click to go to the Podcast on Remarkable Results Radio
    • Changing The Industry
      The Basics of Owning An Auto Repair Shop - Part 6
      By Changing The Industry
      The Basics of Owning An Auto Repair Shop - Part 6
    • Changing The Industry
      Chris Craig on Creating Positive Automotive Work Environments Even At A Dealership
      By Changing The Industry
      Chris Craig on Creating Positive Automotive Work Environments Even At A Dealership
    • Water Proof And Self Adhesive
    • Changing The Industry
      The Basics of Owning An Auto Repair Shop - Part 5
      By Changing The Industry
      The Basics of Owning An Auto Repair Shop - Part 5


  •
    nptrb

    Tax Season Preparation: A Comprehensive Guide

    By nptrb, in Automotive Industry,

    1 comment 1,027 views
    nptrb

    Spring Clean Your Finances: 5 Steps Every Business Should Take

    By nptrb, in Automotive Industry,

    1 comment 890 views
    nptrb

    Understanding S-Corp Distributions and Draws | Are They Taxable?

    By nptrb, in Automotive Industry,

    1 comment 1,181 views

  • Our Sponsors



Main Sections

More Sections

Discussion Forums

×
×
  • Create New...