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  • 4 months later...

Bringing this back up from the dead.


Looking to get a loaner car for the shop. Just want to make sure I cover all bases.


How do you insure it? Personal or through business?


What kind of info do you need/get from customer?


Any info to point me in the right direction would be greatly appreciated!




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Do you plaster your shops name and contact info on your loaner cars?


We did on all our loaner cars, but did get some negative feedback when the customer/s had to go to business meetings. For as little negative feedback as we got, I would always put decals on loaner cars. It is free advertising, just don't get ridiculous.

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We did on all our loaner cars, but did get some negative feedback when the customer/s had to go to business meetings. For as little negative feedback as we got, I would always put decals on loaner cars. It is free advertising, just don't get ridiculous.

I heard from my insurance agent that injury claims and lawsuits increase with a "Marked" vehicle.

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NEVER mix your personal assets and liabilities with business - you're wide open for being personally responsible. Here is a list of companies that offer Insurance, consulting, legal and other services related to renting cars (same as a loaner for liability) I got the list from : SHARON FAULKNER <[email protected]>



Lancer Insurance Company Sal Scuderi www.lancerinsurance.com 800-782-8902 370 West Park Avenue Andrew Arnold 561-889-9872 Long Beach, NY 11561 Asst. Mrktg. Mngr. Zurich American Insurance Co. Nancy L. Wilson [email protected] 913-339-1294 Zurich Towers Senior Marktg. Spec. 913-906-2131 1400 American Lane 800-840-8842 ext 4394 Schaumburg, IL 60196-1056 Edwina Mellow [email protected] 508-676-0240 866-690-2518 Hull & Company Angela Dodd [email protected] 800-544-8966 ext. 9066 5690 DTC Blvd. Ste. 300E Mile High Markets Greenwood Village, CO 80111 Knight Management Ins. Serv Eric D. Jarvis [email protected] 323-692-4033 4751 Wilshire Blvd. Suite 111 CEO www.knightinsurancegroup.com 323-692-4133 Los Angeles, CA 90010 Sonoran National Insurance Teresa Quale [email protected] 866-998-1001 7502 E. Pinnacle Peak Road 866-998-1002 Suite B-210 Scottsdale, AZ 85255 Bluebird Auto Rental Systems Angela Margolit [email protected] 973-989-2423 200 Mineral Springs Drive Dover, NJ 07801 TSD Rental, LLC Charles Grieco [email protected] 978-794-1400 ext. 8019 1620 Turnpike Street President [email protected] 978-296-6169 North Andover, MA 01845 www.tsdweb.com [email protected] Sonata Software North Am.Inc. Reetaja Majumdar [email protected] 91 80 3097 1866 39300 Civic Center Dr. Suite 270 www.sonata-software.com 91 99 1623 8479 Fremont, Ca 94538 Abrams Associates Neil Abrams [email protected] 914-696-5100 3020 Westchester Avenue Puchase, NY 10577 VRCG Inc. Mike Kane [email protected] 248-298-0509 1912 Bellaire Avenue 248-568-8150 Royal Oak, MI 48067 Jim Anderson Fleet Sales Jim Anderson [email protected] 561-994-9267 7025 NW 4th Avenue www.carrentalfleetsales.com 561-319-1388 Boca Raton, FL 33487 208-988-9267 LaPlaca Law Leslie Pujo [email protected] 240-453-9522 50 West Montgomery Avenue Suite 335 Rockville, MD 20850 ARRC Auto Rental Resource Cntr. [email protected] 800-585-2772 P.O. Box 26000 www.arrc.net Scottsdale, AZ 85255 Town & Country Ins. Agency Steve Cable [email protected] 713-461-8979 10575 Katy Frwy. Suite 150 Houston, TX 77024 The Tennant Group Jim Tennant [email protected] 707-287-1311 PO Box 3231 www.tennantgroup.com Napa, CA 94558 Frontline Performance Group Ziad Khoury [email protected] 407-682-3434 1075 West Morse Blvd. Winter Park, FL 32789=3737 GMI Insurance Carter Trudel [email protected] 610-933-4679 ext. 21 P.O. Box 701 CFO 619-933-4993 fax Valley Forge, PA 19482 Jim Schalberg Auto Rental Solutions James Schalberg www.schalberg.com 800-396-9128 2025 Ebenezer Road jim@schalberg,com 208-988-9267 Rock Hill, SC 29732 Williams & Stazzone Insurance James Onaro [email protected] 610-524-5440 116 John Robert Thomas Drive www.wsins.com 610-524-1546
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Customers are very appreciated to receive a good, clean loaner car. You don't have to put decals on then, but I can't even count how many times a new customer would call to ask about us because they saw our decals and were interested. I think it is a great idea.

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  • Have you checked out Joe's Latest Blog?

      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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