Quantcast
Jump to content


OK, Who Left The Gate Open! - - - clank, pop, grind, zwing, You can here them coming!


Gonzo

Recommended Posts

Ok, Who Left the Gate Open?

 

Clunkers, Hoopty’s, Leaners, Rust Buckets, and those bumper-draggin’-krinkled cars must travel in packs. How else can you explain how these oil dripping, rod knocking, windshield cracking, grease slinging, POS’s (Piece of Scrap) can find their way to the shop all at the same time? I swear there’s a gate at the end of the street that somebody has left open.

 

I’m sure there’s a gate, there has to be one, and I’m sure there’s somebody down there who opened that sucker up and sent all of these dilapidated, unmaintained, falling apart fugitives of the service bay to my front door. Sometimes, after I close up at night I go on a hunt for this elusive gate. I can’t find it. Where’s this gate at? Wait a minute, I think I know why. When the closed sign goes up they move the gate to another part of town. Yea that’s it…it’s gotta be… and I’ll bet they’ve got a couple of these gates in every time zone too! It’s a mass underground movement I tell ya!

 

Seriously, I can go for weeks or even months and not see one of these 4 wheel disasters. But, when one does sneak passed the gate one or two more always slip through as well. And, as usual, their owners are only concerned with one problem and one problem only, but with these run down relics it’s never “one” problem, it’s a series of numerous problems that lead up to a cataclysmic failure that finally brought these unrecognizable modes of transportation off the highways and byways and into a repair shop.

 

As of the last “super moon” just a while ago, the gate must have been opened for an extended length of time. It wasn’t just one or two… but dozens of these overdue for the crusher jobs coming in.

One guy asked if I could find out what the grinding noise was in the left front of his van. He forgot to mention he was dragging a huge overloaded trailer behind this old van. I told him that I can’t put it up on the lift with a trailer hooked to it, so if he didn’t mind, disconnect the trailer. After he pulled into the lot, and tried to back up, he found out his reverse gear had gone out. Right there in the parking lot!

 

Geez, now I’m out in the parking lot looking at this POS not to get paid mind you… but to get rid of it. It was without a doubt the most tore up, bent, broken, fluid dripping, cancer rotted vehicle I’ve ever seen that still had air in all four tires. The guy wants to discuss fixing his metal grinding sound but isn’t concerned about the lack of reverse. I sternly told the guy, “Look, I’ll see what’s making the grinding sound, but, you’ll have to help push it off of the lift and out of the service bay.” He didn’t like that idea all that well. Oh, I forgot to mention… there was just enough room for the driver to get in the van. The passenger side was full of junk. Even the dash had about a foot of crumbled up papers, coffee cups, and various other unusable items stashed on it. And, the smell, OMG! Unbearable!

 

Just as that one left and was heading down the street the next patron of the gate passed it on its way into the parking lot. This time it’s a service truck, a big Dodge Ram diesel dually on a trailer. It doesn’t start, and it’s supposed to have had a fire accompanied with all of this. The two fellas that were there to drop the truck off had no offloading ramps, no winch, no boards, and no idea what they were doing. I asked, “How did you get the truck on the trailer?”

 

“Oh, that was easy,” the brightest of the two of them told me, “We used a crane and picked it up and dropped it on the trailer.”

 

I watched in amazement as these two knuckleheads scampered around the trailer like the Keystone cops trying to come up with some way of getting it off. The no#2 trailer efficiency expert had a brilliant idea. “Let’s tie a rope to that there building over yonder, then I’ll drive the truck we used to tow it in with and you steer the broken down one. I’ll gun it and you’ll slide right off the trailer!”

 

OMG! ! I’ve got to put a stop to this right now. I came out of the shop with both arms waving frantically, “Wait, wait, wait, hold on a second! You’re not using the neighbors building as some sort of anchor post for some foolish idea. How about you guys take this thing home, find the ramps, or get that crane and put this thing on a proper tow truck. Because what you’re suggesting can lead to all kinds of problems.”

 

I thought I might have to break out a chalk board and a couple of school desks to go through to these guys about the variables that could happen. Of course, they both just stared straight ahead as if every brain cell in their head had just exploded. The last thing I needed was for these two hayseeds to be on the six o’clock news explaining they just saw Big Foot in the parking lot pushing their truck or how aliens landed and smashed the service truck into the side of the building next door. They finally towed it home… what a relief.

 

Not to be outdone, the very next one was another piece of work. Lost horsepower, wouldn’t shift right, and sounded terrible. What a horrid piece of machinery. Honestly, you could have scrapped the gunk off this engine into a rag and squeezed a quart of oil out of it. I managed to get the inspection cover off of the timing belt and just as I suspected the timing had jumped. Way overdue for replacement. It’s not only going to need a new belt, but a bath before I work on this hunk of junk, and then… who knows what I’ll find. It just never ends.

 

Someday I’m going to find that gate, and when I do.... I’m going to weld it shut. Lock it up and throw away the key. If you spend your day looking at these unbelievable poorly kept vehicles like I do, ya just have to ask yourself. “Can it get any worse?” Oh, it does… and it certainly will. For the most part, these sorts of jobs never turn into paying/profitable jobs. Most of these cars are so far gone that the repair costs keep going up and the customer still ends up with a bucket of rust to drive.

 

Then… … … Hold on a second, listen. Do ya hear it? I hear the sound of a gate creaking open, and the sounds of an old wore out motor. I can see plumes of black smoke and I can smell the burnt oil too! Oh no, they’re coming. Ok, who left the gate open! Here we go again….

 


View full article

  • Like 5
Link to comment
Share on other sites

  • 1 year later...

We have a term for these vehicles. We call them "good ol' neighborhood cars". Sometimes I think we are stuck inside the fence and the gate already has been welded shut. Countless times we've declined to touch them because you end up marrying them.

  • Like 2
Link to comment
Share on other sites

Haha too funny. I've come up with an easy way to avoid the inevitable on these beauties. "Sir, your inspection is coming up in 2 months and it's not going to pass because of the (rusted out frame or whatever) Are you certain you want to spend the money for just a few more weeks of use?" Then the other gate clangs open and the buddy swoops in "don't worry I know a guy who'll pass it, just get the alignment good" lol

  • Like 2
Link to comment
Share on other sites

  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Changing The Industry
      Reacting To "Silverstein: Business as Usual Must Die"
    • By carmcapriotto
      Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class Discover the significance of mentorship with Bill Weaver, a NAPA Autotech Trainer, and his mentor, Jim Dzurik. They share personal stories and insights into their mentor-mentee relationship, highlighting how mentorship has profoundly impacted their lives and careers. The conversation delves into the importance of passing on knowledge and wisdom to the next generation. The episode emphasizes the value of seeking and offering mentorship to foster growth and personal development. Bill Weaver, NAPA Autotech Trainer. Listen to Bill’s previous episodes HERE Show Notes
      The idea of a mentor-mentee episode (00:01:02) Bill Weaver proposes the idea of a mentor-mentee episode, leading to the discussion of mentorship and the impact of having a mentor in one's life and career. Mentoring Bill Weaver (00:02:05) Bill and Jim discuss their mentor-mentee relationship, including Jim's initial impressions of Bill and the challenges and growth they experienced together. Teaching and learning (00:04:45) How Jim taught Bill about responsibility, punctuality, and the importance of learning and listening, leading to Bill's personal growth. Bill's entry into the transmission shop (00:05:58) Bill's entry into Jim's transmission shop and the initial impressions and experiences of working together. Challenges and growth in the mentorship (00:07:17) Jim's candid admission of being frustrated at times and the challenges they faced, including humorous anecdotes about being fired multiple times. Teaching the "why" and "how" (00:10:24) The importance of mentors teaching the "why" and "how" to their mentees, and Jim's realization of his role as a mentor. Passing on knowledge (00:12:07) Bill's realization of the importance of passing on knowledge and being a mentor to the next generation, inspired by his own mentors. Memorable moments and popular culture (00:14:11) Fond memories and experiences shared between Bill and Jim.. Star Wars memory (00:17:20) Discussion about watching Star Wars and the impact it had. Mentorship and life skills (00:20:26) Discussion about the mentorship relationship, life skills, and wisdom. Importance of research and failure (00:24:06) The significance of research, failure, and learning from mistakes in mentorship. NASCAR and boxing stories (00:28:47) Stories about NASCAR involvement and interactions with famous boxers. Retirement and family influence (00:31:29) Conversation about retirement, longevity, and family influence. Legacy of mentorship (00:32:56) Reflection on the impact of mentorship and teaching. Finding one's calling (00:38:00) Discussion on how individuals may discover their true calling and the importance of pursuing it. Becoming a mentor (00:40:11) Encouragement for individuals to volunteer as mentors and the impact of expressing gratitude to mentors. Persisting and seeking knowledge (00:44:25) The importance of persistence, continuous learning, and adapting to changes in the automotive industry. Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Auto-Fix Auto Shop Coaching Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X (Twitter): https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections                                  
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching shares his expertise on team development within the auto repair industry. He advises against being the best person on your team, as it can hinder growth and lead to burnout. Instead, he offers strategies for building a capable team, such as hiring top talent, training, delegating, and fostering leadership. Chris emphasizes the benefits of collaboration, clear expectations, feedback, and a positive work environment. He also discusses transitioning to a team-focused approach and succession planning. The episode wraps up with Chris offering personalized advice and thanking the audience and sponsor, Shop Marketing Pros.
      The importance of not being the best person on your team (00:01:15) Chris discusses the negative impact of being the best person on your team and its limitations on business growth. The drawbacks of being the best person on your team (00:02:25) Chris outlines the negative consequences of being the best person on your team, including burnout, dependency, and stifled innovation. Building a stronger team (00:06:05) Chris provides practical tips for building a stronger team, including hiring the best, investing in training, and fostering leadership. Transitioning from being the best to building the best team (00:09:41) Chris offers steps to transition from being the best person on your team to building the best team, emphasizing the need for assessment, training, and succession planning.  
       
       
      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Can You Have Heart In A Business? #podcast #automotivebusiness #carrepair #autorepairbusiness
    • Water Proof And Self Adhesive
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors



×
×
  • Create New...