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CAautogroup

Vehicle Inspection Forms

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Hello all,

 

How many auto repair shops / quick lubes / etc follow up there repairs by filling out a Multi-Point Vehicle Inspection Form? I would like to introduce this concept to our facility in hopes of obtaining future jobs and to tell customers about any present or future problems.

 

If you currently use a form, did you design it yourself or purchase a generic form? Do you give a copy to the customer or just keep it for your records (carbon copy)?

 

I am not too sure about other shops, but I also feel it is somewhat of a liability if an item is overlooked or not properly examed and checked or marked off in acceptable condition. Do you ask the customer to sign off on the inspection form so they are in reciept of it?

 

Thanks in advance for your thoughts and opinions.

 

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