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Customer Link: Endorsement or warning please


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I recently got a cold call from a represenative from a company called Customer Link. He said he saw one of my posts on HERE regarding increasing car count, visited my website and then contacted me.

I arranged a time and spent quite a while learning about his marketing/retention program. Very nice guy, sounds like a sound program, but as with any of these types of programs i'm always skeptical. Wondering if anyone has any experience with this company.

 

I understand this is a delicate subject and I don't want to instigate any public bashing (if there is any). If you have positive feedback, i'm sure it's ok to post here. If there's any bashing to be done, please PM me.

 

Thanks so much in advance.

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Curious to hear some feedback on these guys especially from those who have experience with multiple CRM programs. I am currently enrolled with KuKui which also has a CRM program rolled into their internet marketing. I was with DemandForce for a few months (I DO NOT RECOMMEND THESE IDIOTS). Their program was nice and I feel their CRM was still somewhat more polished than KuKui's althought it seems to be that KuKui is making improvements constantly.

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We used them for years and then we found another company that offered more for less (DemandForce). We had a few problems with Customerlink at the end. I had to call the top person to get it straightened out. Definitely check out both before you choose.

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