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Customer Link: Endorsement or warning please

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I recently got a cold call from a represenative from a company called Customer Link. He said he saw one of my posts on HERE regarding increasing car count, visited my website and then contacted me.

I arranged a time and spent quite a while learning about his marketing/retention program. Very nice guy, sounds like a sound program, but as with any of these types of programs i'm always skeptical. Wondering if anyone has any experience with this company.

 

I understand this is a delicate subject and I don't want to instigate any public bashing (if there is any). If you have positive feedback, i'm sure it's ok to post here. If there's any bashing to be done, please PM me.

 

Thanks so much in advance.

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