Jump to content


  • Announcements

    • AutoShopOwner

      Advertising & Promoting Your Company On AutoShopOwner - Information   02/25/2017

      This message is only shown to FREE members and goes away after subscribing to a paid membership. If you are joining AutoShopOwner to promote your business, service, or product to this community of auto shop owners, please subscribe to a Sponsor Member Annual Package before doing so. With the correct membership, you will have the ability to post about your company in your posts and forum signature.

      You can upgrade your existing membership here.

      All marketing attempts to this community without proper membership level and/or approval by staff, will be considered spam, result in topic/post removal, and a warning, which can lead up to the banning of your membership, company and/or product on all pages of AutoShopOwner.

      Thank you for your support.
CAautogroup

Customer asks for Mechanic

Recommended Posts

What are your thoughts and opinions when a customer comes into the office and asks directly speak with the mechanic? I have noticed this to be a far too common issue in our automotive repair facility. Most are seeking free advise and repair the vehicles themselves or else where. Yet, once I mention a diagnostic fee... they leave. How would you handle this matter?

 

How would you also approach customers speaking with mechanics privately? I do trust my mechanics to a certain extent, but I have a feeling side jobs are in the talks.

 

Thanks in advance for your thoughts and opinions,

 

 

Nick

 

 

Share this post


Link to post
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now




×