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Posted

Hello All

 

Can you tell me what your procedures of verifying proper wheel torque in your shop?

 

What do you require your techs to do to prevent forgetting to torque them once the car hits the ground?

 

Also where do you get the torque specs from?

 

I am looking for either a book that just has wheel torque or some type of wall chart so that techs can access this information quickly. I have a chart that came with the torque sticks but it is outdated and looking it up in Mitchell takes too much time.

 

Thanks

 

Gary

Posted

We use a torque wrench on very wheel that comes off. I have a wall poster that we got from one of the parts suppliers that has 98% of all the torque specs. I am not in front of it to tell you who it was printed by but its handing in plain view for all my guys to read. When I was working at the dealership I would chalk mark each tire at the valve stem when I torqued the wheel. Almost 20 yrs later, I have only ever left two loose and they were both not marked.

Posted

We follow this procedure:

  1. Thread the nuts / bolts a few turns by hand.
  2. Run them down with a 55 ft lb impact torque stick.
  3. Lower the vehicle to just barely touching.
  4. Find the torque specs printed on the Work Order (a lot of shop software will do this automatically, otherwise the service advisers can add it manually).
  5. Finish torquing with a calibrated torque wrench.
  6. Chalk.
  7. Sign the blank in the PO where it says that the wheels were torqued.

This is the procedure that all Firestone shops in the world follow. I liked it when I saw it.

Posted

I'm a one man shop, but my procedure is to lower the car down and then go get the torque wrench and set it in the driver's seat (before looking up specs or doing anything else) in order to make sure I don't forget. So far I haven't forgotten any. :)

Posted

I never had any problems until we started torquing them. I guess it is easy to get sidetracked and forget without a procedure in place. I had 2 come back loose over the years and now one where the wheel came off. Procedure will be in place now. Thanks for your responses.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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