Quantcast
Jump to content


Goodyear G3X Dealer


Recommended Posts



Your Freedom to choose? Pressure to sell a type of tire not that may not be in your or the customers best intere$t. Are there other services or a better use of your crews time and shops space for creating profit? At the end of the day will the customer remember YOU or that they "Went to a ******** store?"

 

B)

Link to comment
Share on other sites

  • 1 year later...

Hows it working out? I'm a Mastercraft dealer. I like the better pricing and the incentive trips and bonus cash. Goodyear approached me for the G3 program but I can't meet the requirements without giving up a current program. We were a Continental Gold dealer and Yokohama dealer, but now just Mastercraft. We still sell all brands I just can't keep up with having more than one program at a time, it dilutes the bonus potential.

 

For other shops thinking about selling tires, it's a good service to provide. The profit is less than on other jobs for sure but it brings people in, keeps the cash flow high, and tires are easy to do. No comebacks. 4 tires might mean 4 tires plus a ball joint, tie rod, wheel bearing, brake job, alignment, oil change. All gravy work and they keep the bays full.

Edited by alfredauto
  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...
  • 8 months later...

Great stuff, I just became a member in this forum and I can't believe I was not aware of this site. I'm glad to be on and read these forums.

 

Joe, hows it going as a G3X dealer? I have been on the program for 10 years and yes, it has a lot of perks. I'm located in Ft. Lauderdale /Hollywood FL. and the competition is fierce down here.

  • Like 1
Link to comment
Share on other sites

 

First welcome to ASO. Glad you found us!

 

It is going good. I don't think the program is for everyone. You need a shop that can handle tire sales and at the same time, maintain production. We really don't compete with other tire stores in the area, since we also do full service, general repairs and diagnostic work. So, for us, the G3X is a bonus.

 

We also don't brand ourselves as a tire dealer. I didn't want to be a "Me Too" tire dealer, giving discount tires. We are selective and competitive.

 

Welcome again!

 

 

Thank you,

 

For me, it was going good, even though I had Goodyear sign on my building, my tires sales only counted for 30% of my business. When I acquired this shop in the year 2000, I was only affiliated with NAPA as an Napa AutoCare Center - I wanted my customers to have an umbrella coverage for nationwide warranty but felt too many consumers did not perceive Napa as an auto care center, they thought NAPA and associated it to a parts store.

 

In 2004, I was looking into other options and I chose Tires Plus. Just when I went through their training and getting ready to convert my building to become a Tires Plus franchisee, everything came to a stop and things dragged out for months, come to find out Tires Plus corporate stopped their franchisee program and they became all corporate owned stores. Then I selected my 2nd option, to become a G3X dealer.

 

Why I selected Tires Plus first, well within my demographic area, I felt Tires Plus would give me a better selection of tires in respect to price range, a broader spectrum from economy to premium to performance. The G3X program has their fair share of economy line tires but I think in a customers view point, coming to a Goodyear dealer would cost them more than going to a Tires Plus or Tire kingdom.

 

Again, demographics plays a big role, and Goodyear has the largest OE fitment tires on vehicle's today - but how many consumers stick to those OE tires??? With all these leased vehicles, they just want the most affordable tire's they can get away with and unfortunately I feel very limited when I'm quoting a tire from the Goodyear family. The G3X program changes annually, making it harder and harder to meet quota, especially if you want to be part of their Tire & Service Network, of which I believe is 2,500 units annually.

 

As for now, I'm currently looking into different options, need to start making changes as we all see the tide has changed in respect to how consumers are buying and spending. you still have a select few customers that are truly loyal but for me, that number is dwindling away. Some have passed away, others have moved, etc... and this new breed of clients have no loyalty, they see something for as little as $5 less somewhere else, they go there.

 

Just ranting.....

 

George

Link to comment
Share on other sites

 

 

Thank you,

 

For me, it was going good, even though I had Goodyear sign on my building, my tires sales only counted for 30% of my business. When I acquired this shop in the year 2000, I was only affiliated with NAPA as an Napa AutoCare Center - I wanted my customers to have an umbrella coverage for nationwide warranty but felt too many consumers did not perceive Napa as an auto care center, they thought NAPA and associated it to a parts store.

 

In 2004, I was looking into other options and I chose Tires Plus. Just when I went through their training and getting ready to convert my building to become a Tires Plus franchisee, everything came to a stop and things dragged out for months, come to find out Tires Plus corporate stopped their franchisee program and they became all corporate owned stores. Then I selected my 2nd option, to become a G3X dealer.

 

Why I selected Tires Plus first, well within my demographic area, I felt Tires Plus would give me a better selection of tires in respect to price range, a broader spectrum from economy to premium to performance. The G3X program has their fair share of economy line tires but I think in a customers view point, coming to a Goodyear dealer would cost them more than going to a Tires Plus or Tire kingdom.

 

Again, demographics plays a big role, and Goodyear has the largest OE fitment tires on vehicle's today - but how many consumers stick to those OE tires??? With all these leased vehicles, they just want the most affordable tire's they can get away with and unfortunately I feel very limited when I'm quoting a tire from the Goodyear family. The G3X program changes annually, making it harder and harder to meet quota, especially if you want to be part of their Tire & Service Network, of which I believe is 2,500 units annually.

 

As for now, I'm currently looking into different options, need to start making changes as we all see the tide has changed in respect to how consumers are buying and spending. you still have a select few customers that are truly loyal but for me, that number is dwindling away. Some have passed away, others have moved, etc... and this new breed of clients have no loyalty, they see something for as little as $5 less somewhere else, they go there.

 

Just ranting.....

 

George

 

 

George,

 

 

I think your concerns are shared across the board. Customer loyalty is paramount as well as differentiating your shop from your competition. Thanks for sharing!~

Link to comment
Share on other sites

Some people will drive across town to save $.02 on gasoline, 15 extra minutes to save 30 cents on a fill up. Some tire shoppers are the same, I push our service hard on the price shoppers, I even explain that I pay my guys a real living wage which raises the price higher than Walmarts discount minimum wage tire shop. Whatever it takes I try to get the tire business without resorting to selling the cheapest product.

 

The quotas are frustrating, its not best for the customer to only push one brand. I try to fit the best value for the application, but that means 900 of one brand, 700 of another, 400 of another, and so on. I miss out on the high level perks this way, but my profit is better and my customers happier. Sticking to one brand might be better I just haven't grasped it yet. I do buy from the same multi line distributor, that keeps my prices down across the board.

Edited by alfredauto
  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Changing The Industry
      Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton
    • By DUFRESNES

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Changing The Industry
      Adapting to the Next Generation's Expectations For The Future of Automotive Shops #podcast
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      In this episode of "The Weekly Blitz," Coach Chris Cotton is joined by guest Coach Mike for an in-depth discussion on the remarkable transformation of "Project X," an absentee-owned auto repair shop. Coach Mike provides a comprehensive overview of the myriad challenges faced in managing the shop, particularly highlighting the critical need for robust on-site leadership and stringent accountability measures.
       
      Throughout the episode, Coach Mike elaborates on the key strategies that were instrumental in turning the shop around. One of the primary steps taken was the recruitment of highly skilled technicians, which was essential for delivering quality service and boosting customer satisfaction. Additionally, the shop transitioned to using TeckMetric software, a move that significantly enhanced performance tracking and operational efficiency.
       
      A major focus was also placed on fostering a culture of continuous learning and improvement among the staff. This involved regular training sessions, workshops, and encouraging a mindset geared towards growth and excellence. As a result of these concerted efforts, the shop's revenue saw a threefold increase, and the average repair orders experienced a substantial rise.
       
      The episode underscores the importance of community engagement, illustrating how building strong relationships with local customers and businesses can drive sustained success. It also highlights the necessity of continuous improvement, advocating for ongoing assessment and refinement of processes and strategies.
       
      Furthermore, effective communication between owners and managers is emphasized as a cornerstone for achieving long-term success. The dialogue between Coach Chris and Coach Mike provides valuable insights into how transparent and consistent communication can bridge gaps, align goals, and ensure that everyone is working towards a common objective.
       
      Overall, this episode of "The Weekly Blitz" offers a wealth of knowledge and practical advice for anyone looking to transform their business, emphasizing that with the right leadership, tools, and culture, significant improvements and success are well within reach.
       
      Introduction and Overview (00:00:09)
      Coach Chris Cotton introduces the episode and discusses the podcast's focus on auto repair business innovation.  
      Guest Introduction (00:01:03)
       
      Coach Chris brings in Coach Mike to discuss the transformation of an absentee-owned auto repair shop, "Project X."  
      Absentee Owner Challenges (00:02:13)
       
      Coach Mike outlines the difficulties in managing a shop with an absentee owner and the need for strong leadership.  
      Starting Point and Initial Changes (00:03:46)
       
      Discussion on the initial steps taken to improve the struggling shop, focusing on hiring experienced staff.  
      Importance of Tech Metric (00:04:57)
       
      Coach Mike emphasizes the significance of using Tech Metric for tracking business performance remotely.  
      Training on Estimates and Inspections (00:06:09)
       
      Coach Mike describes the training provided to staff on creating accurate estimates and conducting thorough inspections.  
      Staff Engagement and Overcoming Issues (00:07:16)
       
      Mike shares how engaging staff in discussions helped improve buy-in and operational efficiency.  
      Growth and Profitability (00:09:10)
       
      The shop's revenue growth from $10,000 to $25,000 weekly, illustrating successful team collaboration and profitability.  
      Absentee Owner's Success (00:10:42)
       
      The absentee owner expresses interest in acquiring more shops, highlighting the success of the current operation.  
      Addressing Bad Apples (00:11:20)
       
      Discussion on identifying and removing unproductive staff to improve shop performance.  
      Future Plans for the Shop (00:13:15)
       
      Coach Mike outlines upcoming goals, including staffing and efficiency improvements to sustain growth.  
      Community Involvement Strategy (00:14:44)
       
      Plans for local engagement and marketing to strengthen community ties and attract more customers.  
      Community Engagement Strategies (00:15:35)
       
      Discusses ways to attract customers, including open houses and community involvement.  
      Team Accountability (00:16:24)
       
      Explores the importance of a strong service manager and team buy-in for business growth.  
      Owner's Accountability from Afar (00:17:31)
       
      Highlights how absentee owners can maintain accountability through regular communication and ticket audits.  
      Continuous Improvement (00:19:24)
       
      Encourages business owners to strive for constant improvement and efficiency in operations.  
      Closing Remarks (00:20:54)
       
      Wraps up the discussion with appreciation for the guest and encouragement for listeners.  
       
       
      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our partners, NAPA TRACS and Promotive
      In this week's episode of Business by the Numbers, Hunt Demarest, CPA, dives into the recent market volatility triggered by a disappointing jobs report and poor earnings from major companies. He explains the role of the Federal Reserve and the implications of the SOM Rule on predicting recessions.
      Market Drop: The market took a significant hit due to a higher-than-expected unemployment rate of 4.3%, compared to the anticipated 4.1%. Earnings Reports: Major companies, including Amazon, Google, and Nvidia, reported poor earnings, contributing to the market decline. Federal Reserve Influence: The Fed's control over interest rates and money supply directly impacts inflation and market volatility. SOM Rule: The SOM Rule, with a perfect recession prediction record, indicates a likely recession if unemployment rates rise more than 0.5% above the previous year's average. https://finance.yahoo.com/news/stock-market-news-today-nasdaq-enters-correction-dow-falls-600-points-as-disappointing-jobs-report-shakes-investors-133048116.html https://www.bls.gov/charts/employment-situation/civilian-unemployment.htm https://www.marketwatch.com/livecoverage/jobs-report-for-july-employment-growth-seen-slowing-with-hurricane-providing-a-drag/card/the-sahm-rule-is-officially-triggered-tvQVLLwkOPdqTIA45gsP https://www.reuters.com/markets/us/drop-magnificent-seven-could-drag-down-us-stocks-top-fund-manager-says-2024-07-30/ https://www.cnbc.com/quotes/.MAG7  
      Aftermarket Radio Network
       
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      YouTube Spotify Apple  
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
       
      YouTube Spotify Apple  
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
       
      YouTube Spotify Apple  
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
       
      YouTube Spotify Apple  
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
       
      YouTube Spotify Apple  
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
       
      Spotify Apple  
      Thanks to our partners, NAPA TRACS and Promotive
       
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...