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Brain Damage - - - "How many brains does it take to fix a car?"


Gonzo

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Brain Damage

 

 

 

 

 

Throughout the evaluation of the modern car there have been an increasing number of duties taken over by computers. These computers have not only made the engine more fuel efficient, but also more environmentally friendly. Nowadays, these systems are starting to think for themselves and make decisions for the driver. Things like parking the car, keeping a safe distance from the car in front of you, or avoiding accidents are just a small part of the capabilities of the modern computer driven automobile.

 

In some ways the car has become a thinking, reasoning, and quite capable robotic apparatus. You're not sure of that? Really? Let's define robotic function and a robot's task. A robot is a device that manipulates its surroundings by way of certain inputs, which are dictated by the software or information instructions set into its protocol. In a sense the information in its brain. Not all "robots" are in a form of the walking, talking version; a robot can be stationary and perform one task over and over again.

 

Take for example ABS (Anti-lock Brake System). This can be considered a robotic function. The ABS module (or brain) is given a task by way of its programming, and in turn watches for certain input signals from various sources such as the wheel speed sensors, brake pedal application, and engine and transmission inputs. It's a stationary robot in a non-stationary setting. If the system fails to follow the preset instructions it gives the human an indication of its condition by way of a service light.

 

The repair needed is still left up to the technician. I'm kind of glad for that, as I don't know if I'm up to dealing with the "Terminator" mentality of a walking, talking robotic device that inevitability figures out it's smarter than its creator.

 

These days a modern technician uses a computer to talk to the vehicle's computer. That makes it three "brains" involved in determining the reason for the service light: two cyber brains and one human brain. Each one of them has to do their job correctly. When one or more of these "brains" malfunctions, (and yes, I do mean the technician's too.), the whole process of figuring out the problem becomes a lesson in futility.

 

I recently had a car in the shop that wasn't communicating with any of my scanners. As the technician, aka "The Human Brain", it was my task to figure out why and where the lack of communication was emanating from. It wasn't long before I tracked down the culprit. Not only was the main PCM in the car dead, but so were several other processors as well. Looks like a case of brain damage to me. All the usual suspects for this type of problem, such as powers, grounds and communication lines checked out to be in good condition. The test results showed that the car had been struck by lightning. Looks like this little robotic wonder of modern technology had been done in by Mother Nature herself. Even in the electronic age…Mother Nature still rules.

 

But among the variations of problems a technician can run across there are those occasions where the car is fine, but its second brain (the "scanner") is damaged in some way. On occasions I've had to deal with an uncooperative scanner. After countless times of getting in and out of a car, the endless twisting and manipulating of the cords and connections, the scanner can come down with its own form of brain damage. Sometimes it's the service cord at fault, and other times it's the scanner itself. (I keep the shipping boxes just in case I have to send one in for repair.)

 

The big problem for the consumer these days is the modern car can't function without these computers, nor can the modern technician diagnose or repair a lot of the functions without a computer to talk to the car. We've become so dependent on the electronic wizardry of these modern conveniences that our world today couldn't function as we know it without them.

 

 

Sometimes I feel like I've got brain damage myself when I'm trying to figure out the multitude of problems brought on by all these electronic components. There are many numerous problems that only exist in today's cars because of all these technical advancements. You wouldn't see some of these problems in a car without a computer under the hood. In years past a lot of car components were rebuilt right in the shop,and most everything was a "hands-on" repair. A mechanic removed a part, and would take it down to its individual components, then replace one or more parts of the original component and reassemble it. Not so today; most parts are electronic or have been manufactured in a way that the individual parts can't be taken apart. A good example of this is the HVAC systems. It used to be cables and levers that operated the doors and temperature flow. Nowadays, it's sensors, drive motors and processors. Computers and these robotic functions have literally taken over our everyday life right down to the point of turning on the A/C in the car. You're not moving a lever or turning on the compressor, instead you're asking permission from the computer. It determines whether or not all the required systems are functioning properly. If they are…then "it" (the computer) will allow you to have the air conditioning on. You don't decide… the computer decides for you.

 

For the most part, today's automotive repairs require a high degree of understanding of electronics, as well as mechanical aptitude. You really need both to be a good tech these days. The stereotypical view of the local mechanic as some brain damaged, misbegotten youth with a rag sticking out of his pocket is all but gone; he's more of a brain surgeon than a grease monkey these days.

 

Our technical advancements and electronic world is moving closer and closer to a place our forefathers of just one generation ago would never recognize. It won't be long before the automatous car is the norm (which is nothing more than a robot on wheels.)

 

These innovations are enough to give me brain damage if I ever get a chance to stop and think about them long enough. As it has always been in this field… change is constant and dealing with those changes is what the technician has to deal with.

 

I'll admit I do find all these modern conveniences fascinating, as well as totally plausible…they make our lives physically and mentally less stressful, but I gotta draw the line somewhere. Some people like to bike, others like to hunt or fish, while my favorite pastime is golf. I do like using the GPS to show the yardage…but I'm not using a "Terminator" to hit the golf ball for me… Besides… it would probably keep score better than I do anyway. Even in this modern technical world there are still a few things this old, brain damaged tech would rather do without a computer involved.


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Computers can do many tasks Perhaps the next task is to design a computer that is capable of fixing and diagnosing itself. That would be the ultimate in computers! Don't think will ever see it in that form, but something better then what we have today!:rolleyes:

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Computers can do many tasks Perhaps the next task is to design a computer that is capable of fixing and diagnosing itself. That would be the ultimate in computers! Don't think will ever see it in that form, but something better then what we have today!:rolleyes:

 

that's a scary thought... it's starting to sound almost "Terminatorish" LOL

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My only fear about technology is removing the human element from a particular task. Us old timers can remember when we had to back into a system to see why the engine had no spark or no fuel. We did not have any of the advantages we have today. We had to understand the engine systems and used our "Brain" to perform logical tests and base decisions on those tests.

 

Now, most techs run to IATN, Indentifix and grab the scanner before they even attempt to logically think thru the problem. I am not complaining. The amount of information needed is mind boogling and I am quite greatful for the help and technology. But, when their backs are against the wall with a tough problem, that's not a known problem, it takes an old timer like us to walk them thru a logical step by step diag procedure.

 

As long as the human brain keeps creating other brains, we should maintain a step ahead and remain in control.....notice I said we "should".....

 

 

this is "should" is a big deal, and the running to Indentifix only makes the tech able to read and follow directions. Thus they are becoming subservient to the computer, while us old dogs still look at a problem without going there first. Excellent point Joe.

I'm afraid there is no way except to head to the "should" way of things. I just hope when the generation now is our age they have some old school capabilities left, or they may be looking into the archives of Identifix and IATN for answers. (Laughing now... but only because I can just imagine the problems in the future....)

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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