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By Joe Marconi in Joe's Blog0 commentsIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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By champtires
Champtires has started to add new Hankook tires to its available inventory. Multiple sizes and models are now available, and more will be added soon. Examples of current Hankook tires in stock now include:
Hankook Ventus S1 EVO3 225/40-18 92 Y
$159.99/tire
Hankook Ventus S1 evo3 SUV 235/60-18 103 W
$139.99/tire
Hankook Ventus S1 evo3 HRS 275/40-18 103 Y
$179.99/tire
Hankook Ventus S1 evo2 HRS 245/45-17 95 W
$149.99/tire
Hankook Kinergy 4S2 245/40-18 97 V
$148.00/tire
Hankook Kinergy 4S2 235/50-17 96 V
$140.00/tire
Hankook Kinergy 4S2 225/50-18 95 W
$119.99/tire
Hankook Kinergy 4S2 215/45-17 91 W
$133.59/tire
Hankook Kinergy 4S2 195/60-15 88 V
$88.00/tire
More sizes and models will be added to www.champtires.com daily.
To search for new Hankook tires, shop by size, then filter by Hankook brand and new as tread level. Free shipping is included on all website orders.
Prices and availability are accurate as of publication date.
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By JustTheBest
Do you find your shop doesn’t even come up on Google search like the big shops or chains and delivering great customer service is hard, especially when you’re busy or short staffed?
Do you find it hard to keep customers coming back? Is retaining customers a real struggle, never mind getting them to leave you a review on Google or begging them for new customer referrals.
If you’re tired of the car count rollercoaster, I’ve got a short (5 minute) loom video that shows you exactly how I can help you in less than 15 days… and it’s FREE! No, really!
Check it out here!
Matthew
"The Car Count Fixer"
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By carmcapriotto
Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 - with a few fun detours into movies like 'The Wolf of Wall Street,' 'Predator,' and 'Rocky!'
Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast
Zeb Beard, Strokes Diesel and Automotive, Monticello, AR, [email protected]
Andrew Sexton, ATS Automotive LLC, Cedar Rapids, IA
Andrew Sexton
Watch Full Video Episode Vision Hi-Tech Training & Expo: https://visionkc.com/ Introduction and Event Overview (00:00:00) Movie References and Banter (00:01:11) Zeb Beard's Business Expansion (00:02:51) Podcast Anniversary Reflection (00:03:55) Discussion on Towing Operations (00:06:50) Weather Impact on Towing (00:07:25) Battery Issues in Towing (00:09:06) Agricultural Work in Arkansas (00:10:19) Henry Winkler's Role in "Rocky" (00:12:58) Tech Talks at Vision (00:15:05) The Evolution of Training Opportunities (00:15:36) Networking and Collaboration (00:16:44) Thermal Imaging Presentation (00:20:07) Key Programming and Automotive Technology (00:25:44) The Role of AI in Automotive Repair (00:27:37)r. Importance of Foundational Skills (00:34:27) Challenges for New Technicians (00:35:04) Training and Career Development (00:39:20)
Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Click to go to the Podcast on Remarkable Results Radio
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By nptrb
It’s no secret that time is limited as an auto repair shop owner.
Between diagnosing complex engine issues to managing your mechanics and creating a five-star customer experience, there’s often little time left to focus on your financials.
But what happens when tax season rolls around, and you’re forced to buckle down on organizing your records and preparing your returns?
At Three Rivers Bookkeeping, we know the needs of your auto repair business from the inside out. You’re dealing with parts inventory, labor costs, shop equipment, and fluctuating busyness. Navigating the intricacies of tax filing on top of all that can be a real headache.
That’s why we’ve put together these practical tax tips to help you simplify the filing process! Follow these steps to get your financial house in order before the tax deadline on April 15th!
Tax Tip #1: Organized Record-Keeping (From Day One!)
This might sound obvious, but organized records are the foundation of stress-free tax filing.
Don’t wait until January to start sifting through a shoebox full of receipts. And if you’re reading this in April, remember to start getting organized now for next year!
Implement a consistent system for tracking all your income and expenses throughout the year.
Here’s a framework to follow to keep your records organized in your auto repair shop.
Separate Business and Personal Finances: This is crucial. Keep your business bank accounts and credit cards strictly for business transactions. This makes it significantly easier to track income and deductible expenses.
Categorize Everything: Establish clear categories for your income (e.g., labor, parts sales, diagnostics) and expenses (e.g., parts purchases, payroll, rent, utilities, insurance, marketing, shop supplies). Use accounting software or even well-organized spreadsheets to do this consistently.
Document Everything: Your records should be kept to the same standards as your shop schedule and organized and clear! Track your invoices, parts receipts, bank statements, credit card statements, and payroll records — no matter how small the cost! Every bit matters.
Track Mileage: If you or your employees use personal vehicles for business purposes (e.g., picking up parts, making service calls), keep a detailed mileage log. This should include the date, purpose of the trip, starting and ending mileage.
Organized records make it easier to identify deductible expenses, accurately calculate your income, and prepare your tax forms. This will save you tons of time and effort during filing season.
Tax Tip #2: Don’t Be Afraid to Leverage Technology
Technology is your best friend when it comes to efficiently managing the finances in your auto repair business. If you’re still relying on manual spreadsheets and a spare notebook, it’s time to swap them out for accounting software that is designed specifically for small businesses.
We recommend QuickBooks Online because it streamlines all of the important areas in business, including:
Your financial tracking process Automated reports Invoicing Payments Payroll You can even connect it to your bank accounts and credit cards to make importing transactions and categorization a hands-free task.
Tax Tip #3: Know Your Deductions
Your deductions can make or break you during tax season, which is why it’s critical for you to understand them! As an auto repair shop, your needs are very different from other service-based businesses.
Knowing what you can deduct is key to minimizing your tax liability.
Here is a checklist of common deductions specifically for the auto repair industry:
Cost of Goods Sold (COGS) Labor Costs Rent and Utilities Insurance Vehicle and Equipment Expenses Shop and Office Supplies Marketing and Advertising Professional Fees
Tax Tip #4: Plan Ahead and Don’t Wait Until the Last Minute
If you find yourself frantically scrambling at tax season, planning ahead WILL help! Make tax season simple by staying organized, having financial systems in place, and relying on automated software.
Navigating your bookkeeping and tax filing on your own can be time-consuming and lead to costly errors.
If you want to leave your tax filing to the professionals, we’d love to help!
Three Rivers Bookkeeping specializes in working with auto repair shops, so you can rest assured during tax season.
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By carmcapriotto
Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound
Watch Full Video Episode
In this episode, Craig O’Neill features his guest, friend, CEO, and co-presenter from Vision Hi-Tech Training & Expo, Chris Cloutier!
Vision came and went so quickly - it became necessary for these two to coordinate a stop, sit down, and reflect on their takeaways from the Speak Up - Effective Communication Speech Workshop they led at VISION this year.
As with most things - there are unexpected outcomes, and the positive outcomes from this course ‘reverberated’ throughout the week.
Friendships were forged - Fellowship ensued - Fears were confronted.
Today’s Word of the Day (by the way):
Reverberation
noun
prolongation of a sound; resonance. a continuing effect; a repercussion.
Chris and Craig Converse on many topics here:
Observations on the interactions post-course with attendees who were more familiar with each-other How this was unique compared to other class experiences Why this was SO GOOD to do this course at the FRONT of an event All Day vs. half day - Creating the space for engagement A word on benign genuine - and why 'church came to class' Favorite moments from the course Thoughts on why the course becomes so impactful for people Chris wisdom after Craig asks Chris could imagine his passion for this topic culminating into the things they are discussing. What they hope to see next for the participants in this course.
Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:
The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
Contact Information
Email Craig O'Neill: [email protected] Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
The Aftermarket Radio Network: https://aftermarketradionetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
Click to go to the Podcast on Remarkable Results Radio
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