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Hello Everyone! So I'm looking for some input. I have the opportunity to rent out the adjacent building to my shop. My shop is located in a strip plaza but in the back so I have no street visibility (only a main sign and I put out a sidewalk sign to let people know we are back there). The business that is connected to my shop just went out. The landlord is now renting the building out. I'm debating on if I should rent it out and have the street visibility and be able to change that into my waiting room and front desk area. I'm thinking the street visibility alone will attract more customers and pay for the rent and what not. I currently have a 4 bay shop tucked in the back with no waiting area. He is looking for around $1,500 for rent a month. Please let me know what you guys think. Thanks!
I had a customer come in this week wanting the snow tires "HE" put on in November taken off. Not a bad Idea since we have had no snow this winter. When I saw his car I started to laugh, he had studded snow tire on his older buick. Take a look at the picture and you will see why I laughed. Not where the snow tires are !
Hello all, I dont post much but just curious if anyone out there is buying wholesale chinese tires and where they are getting them from, customer service etc.. I am currently getting out of the used tire business (Too many comebacks a month later for leaks or junk) so i am looking to purchase low end tires to fulfill the need for the bottom feeders that are looking for used tires. If anyone has any leads that is greatly appreciated.
I need some words of wisdom to resolve an issue, or at least thoughts on how to handle this situation.
Long story short (sort of); We installed a used rear end assembly in an 07 Mustang GT due to noise/howl in his - 16 months ago. Chose a used assembly (mistake #1) b/c "rebuilding" his to correct a howl was not a job that I was comfortable doing. (Past personal horror stories prevent me from opening up rear axles!) Yard offered a 6 month warranty which was documented and he was aware of. He authorized, paid and left, I have a long term relationship with this customer, more as an acquaintance than a regular customer, but occasionally we will do something for him. Fast forward more than a year (during which I've seen this car once for another simple service). Calls and says "there's a drip in my garage floor - I think that rear end is leaking." He brings it in and sure enough there is a "seep" from the pinion seal. Again - fearing opening a can of worms and knowing all warranty has expired - I top it off and advise the dealer for what I'm thinking should be a relatively straightforward repair for a Ford tech. (mistake #2) He reluctantly agrees and leaves, not a word said about noise or warranty. Today (two weeks later) he storms into the shop and proceeds to give me a serious tongue lashing, claiming that "Ford says that rear end was junk when you put it in, the pinion bearing is wiped out and that's what caused the leak and that they're going to have to "rebuild" it (whatever that means) - and for less than you charged me to put a used one in! you should have sent me there to begin with!" But now today all of a sudden, he claims that "that rear end was still making noise from the day I picked it up!" (16 months ago) but he never called to tell me, not a word in 16 months, and didn't even mention that it was making noise when he came in with the leak 2 weeks ago-not a word until the dealer "told" him I sold him a "junk" used rear end. He was angry. I listened, I asked why he never brought it to my attention? Especially knowing the warranty was 6 months. I didn't get a logical answer. After he'd vented, I asked "what would you like me to do at this point?"
His answer was "I'm not going to tell you what to do, but you need to make this right! You think about it and call me."
Question to you all....how do I handle this to avoid mistake #3?
Thanks in advance.