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az mike

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az mike last won the day on August 5 2017

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About az mike

  • Rank
    Occasional Poster

Business Information

  • Business Name
    pierce automotive
  • Business Address
    13780 North Sandario Road, Marana, Arizona, 85653
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
  • Banner Program
    Napa Car Care
  • Participate in Training
  • Certifications
    ase certified master tech in 1989

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  1. az mike

    az mike

  2. In my comparison TABS & Winworks were the best value for my shop. My shop is small- 5 lifts, 4 empty bays, and a small yard (about 30-35 cars). TABS was easier to use but couldn't fix my duplicate ordering problem. Winworks is always pleasant and quick to take care of us. And $50 / month for updates & tech support is as reasonable as it gets. Many people thrive on new technology, but I'd rather be sitting in my bass boat than stuck in front of a PC learning new programs & updates. This business dominated my time for years. Never again. Missed too many ball games & school s
  3. Been in business 32 years, 41 years experience. Have turned away 5 or 6 cars because the rotor's weren't easily removeable. Demo'ed Pro cut 10 years ago and the salesman said I would regret not purchasing it within 6 months. I have no regrets even today. For the few cars we may not be able to turn the rotors on we replace them- but that is maybe 1 car/truck a year. We have zero comebacks on our brake work (except for my wife's truck) . And my $10k is still mine.
  4. Ten years ago or maybe 15 I had a "Tech" that was 5 years older than me, been doing this all his life. He had over 10 foot of tool box and had a step ladder to access the upper drawers and top of his box. Any good tech would be jealous. After several months we nicknamed him PCM Tim. 20 minutes into any diag he would order a computer. One day I took him into the parts room and told him that the pile of computers he had amassed was not going to grow anymore. If the computer didn't fix it he was buying it as we couldn't return it being "installed". He was an ASE certified Master Tech. He
  5. This will be my last on this subject- I believe that software is not so special that it doesn't have a finite value. If you build something it should be worth a certain value. As Americans we should have a choice to buy or subscribe as we choose. The subscription idea and on-going upgrades is good for some, just not me. And how much more do we really need? If a system works well then I shouldn't have to pay for it every month -I paid what it is worth (or at least what we agreed upon) especially if there are no upgrades that benefit me. I neither need or want "marketing tools" .
  6. I was told that a software company can not "legally" keep you from accessing your previous records /transactions . Does anyone know how to contact whoever enforces these laws? Napa Tracs told me that when we left. And we "can" still access all our stuff. Another company has locked us out so we "CAN NOT" access our records.
  7. Opinions are like ............ and don't be surprised that I put no value in yours. If you buy something that is constantly updated to keep up with what??. A quality product can be built without having to be fixed monthly. Subscriptions are designed to keep you paying them every month for a product you should be able to buy & own. I don't pay for Quick books or Windows updates every month but like a car I can buy the newest version "if or when I want to". Mine worked fine but just looking for a "newer model". Security is not an issue if your system is not "web based". "" This threa
  8. I will look at Baymaster, thanx. We tried Napa Tracs a few years ago-what a disaster! "Scrip"- not happening. $300 or more per month? My DOS system has run without any update problems or crashes since 1993. Paid about $3500 into it (including windows update I never got) til 12/2014- minus 1 1/2 years with napa tracs ($4125). That puts me in at about $14.22 a month cost since I bought it. No price changes or contracts and haven't made a payment on it since Jan. 2000. (Y2K update) Though there were many benefits to the windows system it didn't offset the cost of the subscription.
  9. This is enough to make me want to quit !! We just bought TABS but they can't make it work! The support people are great but they can't fix it. When they do it creates another problem. I have been using Autoshopwriter DOS since '93 and it has features TABS doesn't. Unfortunately it is run by a Jerk. We paid for the windows update & y2k fix at the end of 1999. We never got the Windows update. The salesman told us it still had "bugs" and to wait a few months-we did. When we tried to get it a few months later "Tim" (owner) told us he had made some changes and we had to buy it all over a
  10. I've owned Autoshop Writer since 1993. It was pretty good then. But when Y2K hit we bought the windows upgrade & Y2k fix. About 2 grand. The salesman Tom told us to wait a few months before calling for it because they still had "a few bugs to work out" . After being told the same thing and waiting patiently we finally asked if we could get what we paid for. Tom no longer worked for the company so we had to call "Tim" the owner. He told me that he had sent out postcards to the people that had paid for it and we never replied back so tough shit! He had done many "upgrades to the system a
  11. We do a big percentage of diesel pickup work. A lot of our customers are either farmers or horse people. When Ford started with the 6.9 in '83 one of my customers bought one of the very first one's sold. Being we did all their work (about 6 trucks) I decided to be the best diesel pickup mechanic around. Today my shop is utilized by people all over Arizona, including other shops. I get my share of the DIY guys looking for info. I give them a little time and then tell them I need to get back to my business. So far we've gotten quite a bit of work from them but even more referrals. Though we do
  12. I live 15 miles from where the Gifford's incident happened, and I have talked with the officer that pulled him over earlier that day. He acted odd but that's not against the law. The only people who could've acted because of his behaviour that day were his parents. And they tried to talk to him but he walked out. No one had any idea he was capable of what he did. I owned the exact same type of pistol he used and it did nothing wrong. Yes it is the people- not the gun. And it has been pointed out that these type of incident's have become drastically more frequent since we started treating thi
  13. I'd have read it for him................................for 60 bucks. And for that he gets a quick visual inspection. I didn't buy my scanners for people to get free use of. I need a return on my investment. Autozoo does it for free fully expecting to sell him parts related to the code. That is return on their investment. Others want me to print out the flowchart for the code- Sorry! I again have an investment there too! The cobra in my avatar does 0-75 mph in 4.3 seconds in the sand.. The only reason it doesn't do 0-100 in 3.5 seconds is I already lost too much time(money) with people like

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