Jump to content

  • Announcements

    • AutoShopOwner

      Advertising & Promoting Your Company On AutoShopOwner - Information   02/25/2017

      This message is only shown to FREE members and goes away after subscribing to a paid membership. If you are joining AutoShopOwner to promote your business, service, or product to this community of auto shop owners, please subscribe to a Sponsor Member Annual Package before doing so. With the correct membership, you will have the ability to post about your company in your posts and forum signature.

      You can upgrade your existing membership here.

      All marketing attempts to this community without proper membership level and/or approval by staff, will be considered spam, result in topic/post removal, and a warning, which can lead up to the banning of your membership, company and/or product on all pages of AutoShopOwner.

      Thank you for your support.
Joe Marconi

Treat Your Part Suppliers With Respect

Recommended Posts

We all know all too often the frustrations of dealing with your local part suppliers at times; wrong parts, defective parts, delayed deliveries, on and on. Although it may appear as if there is a conspiracy, I don’t think they intentionally want to do your business harm.


The fact is we need our part suppliers and we need on-time deliveries. Productivity equates to profit and having the right part delivered in a timely manner is critical.


We started a policy to be respectful and courteous over the phone to all parts counter people and to the drivers. We make a little small talk and make sure we thank the drivers for the fast service. You be surprised how people react to a little humanity for a change, after getting beat up all day.


Think of it this way….if your shop stands out because you’re known has the “nice guys”; I promise you if there are 2 deliveries going out at the same time, your shop will be the first stop.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now