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Posted (edited)

Another article I'm working on... thought I would put it out here for the group to review... Love to here your comments before I send this one off.

 

That shade tree is getting old

Is it fair to say that the shade tree mechanic is a thing of the past…? I think so, that is if we are talking about todays modern cars that we all drive and depend on, and we are trying to get a car repaired by your next door neighbor who is pretty good at fixing cars. But, that doesnt mean you wont see a 68 Camaro or a Model T up on blocks in some guys garage. I think that will be there for a long, long time.

The American shade tree mechanic is now an antique. Years ago it wasnt uncommon that a relative in the family was known as the guy to go to if you had car problems. In some instances that shade tree relative still exists. But dont count on it being the norm these days. Todays cars are so complicated and so much more electronically advanced that youre not going to be able to repair them without a lot of expensive equipment. Which, by the way, depending on the type of vehicle…. might even be as obsolete as the cars themselves. The one thing to keep in mind is that the manufacturers ambition is to sell cars, the independent shop or in this case the shade tree mechanic is trying to make the car last longer. Which is counterproductive to what the manufacturer is trying to do. So it makes sense that technician has a hard time keeping up with the changes. In other words … why else would the manufacturer be so hesitant about handing out the latest greatest scanners and tools required to maintain their cars. (self preservation)

This is probably the leading factor in the evolution of the shade tree mechanic. Not to say the early pioneering shade tree mechanic didnt come up with some innovative way to repair or improve on an existing technology. He did, and that could happen even in our modern times. However, its not wrenches and screwdrivers anymore, its laptops and software. Tuning a car with timing light was yesterday, going through a crank angle relearn procedure with a scanner is today. Hey, thats the times, thats the way it is. For me, Im an old salt of a mechanic now, back in my younger days I would grab a dwell meter and a timing light along with my specially sized screwdrivers specifically designed to get into those tight distributor housings and carburetors adjustments. I would listen to the engine; let it tell me what to do. Sometimes you would have to make a little tweak or slight adjustment from the factory numbers to compensate for a weak cylinder or internal part wear. You might even have to adjust for altitude or octane. There was always something to do under the hood that made the mechanic essential to be there rather than behind a computer screen. The day of the adjustable engine parameters for the sake of argument… have gone into the history books. The computer has taken over and there isnt much use for those old tools and techniques today. I still keep them in a drawer near the bottom of my tool box. Each year they keep getting shoved further and further back into a corner. Oh, probably someday Ill get them out, knock the dust off of them, get all nostalgic and tell those old war stories to that young tech standing next to me. Im sure he probably looks a lot like I did when I was his age. All that young, fresh attitude, eager to learn and wanting to know more and more about cars. He probably looks a lot like me when the old mechanic I learned the trade from pulled out his growler and showed me how to test generators with it. (Now am showing my age….)

Lets face it, change is a good thing. Cars will always evolve and become more and more sophisticated than they are now. Can you imagine the cars of say… 30 years from now?? Customers, or should we call them vehicle occupants of the future still will need some sort of service performed on their mode of transportation.

The idea that cars will drive themselves is still a possibility. Will the cars of the future run on something other than fossil fuel… sure why not, were almost there with the hydrogen systems. Will car accidents be a thing of the past …. Good luck with that one. Could it be that the car can fix their selves… maybe, maybe not, but… whos to say… its all in the future…when we get there, well be able to answer those questions.

My personal take on all this new fangled electronic-self driving-accident avoidance-fix it themselves vehicles is quite simple…..man made them. Theyll break….they always do, nothing last forever. Even Mother Nature hasnt grown anything that hasnt died, so I guess the same holds true with the shade tree mechanic. Sooner or later he will pass into the history books.

Dont give up on those wrenches to soon though…. Were not quite there yet. But I would suggest that you keep one eye towards the future. Its coming…..

Edited by Gonzo
Posted

From one dinosaur to another....great article!

 

One of my fondest memories as a kid was those Saturday afternoons when all the fathers in the neighborhood would tinker with their cars. I remember all the hoods open and I would walk from car to car just to see what was going on. Back then, it seemed everyone knew a little about cars.

 

Times have changed. I really enjoyed reading your article.

 

I was a farm kid, always thought Grandpa was so cool ... cause he could fix anything with a hammer and a cresent wrench. Boy, are those days gone...

Posted

My father grew up during the great depression. He did not through anything away; if it broke he would fix it: the toaster, chairs, tables, washing machine, broken tiles in the bathroom, brick work, etc. He would always ask me to help. I guess that's how I acquired my passion to work with my hands.

 

I agree, those days are truly gone. Today we will live in a through-away society. Strangely enough...my father predicted it.

 

Just think what the world would be like today.... If, back in the 40's or 50's before plastics took over everything... that a law, reform or whatever you want to call it.. that said, ..... everything that was made or imported into the states had to be either biodegradeable or could be recycled and or repaired back to working condition... no exceptions. Now, everyone has to fix what they bought, and, you can't "throw" it away. What a difference that would have made. (dream world of course)

Posted

Just think of our business alone: When we started in this profession we rebuilt master cylinders, wheel cylinders, calipers, starters, alternators, fuel pumps, carburetors and many other components. Today, that is a lost art.

It's a shame.... I'm sad to say I have seen the changes... Sometimes I feel like the buggy whip company... sooner or later we all are just another has been part of society. a shade tree mechanic, a buggy whip maker... same thing... history has a way of repeating itself..

Posted

I for one, yes much younger than you ;) am glad that we don't have to rebuild alternators, master cylinders and things like that.

 

Great article Gonzo. I agree with you on this article. The problem is training the people who "think" they know what they are doing.

Posted

I for one, yes much younger than you ;) am glad that we don't have to rebuild alternators, master cylinders and things like that.

 

Great article Gonzo. I agree with you on this article. The problem is training the people who "think" they know what they are doing.

Ah yes, a problem from the time of the model T.... nothing is different ... but at the same time it is completely different. Training is always a problem. I really think the big thing is that the ever changing industry is going to change faster and faster than it ever has in the past. You may find out that being younger (than me) that what you know today is already out of date tomorrow. For me, in my day... at least I might have had a year till what I knew was useless. (I'm laughing at this whole thing... can't ya tell)

 

It's a throw away era we live in... Like Joe said... we all started out "repairing" cars. Today it's diagnose and replace. Makes me think of the good old days.... LOL

  • 4 weeks later...
Posted (edited)

Great story Gonzo! I have a neighbor/friend that's a shade tree mechanic. He's getting limited as to what he can do now. Just does basic stuff like brakes, some suspension work & oil changes. When it comes to other stuff, he doesn't have skill, tools or knowledge to do it. A little irritating to lose gravy work like that to him but if it's something he can't handle he sends them to my shop.

Joe's dad sounds like my grandfather. Never through anything out. If it was fixable it got repaired and was Jack of all skills(built his own house, did gardening, had a tree nursery, did the maintenance & repairs on his machinery plus worked for Westinghouse). Only thing was on saving things he went a little too far. He saved & collected so much junk that he had to build 2 buildings just to store it all!!!! LOL!!!

As for old tools, I still have my dwell/tach/volt/ohm meter, assortment of distributor wrenches, combo feeler gauge/spark plug gapper, allen wrench for adjusting dwell on GMs, & assorted other goodies. Ah the good old days!!!!!

Edited by Richard
Posted

Great story Gonzo! I have a neighbor/friend that's a shade tree mechanic. He's getting limited as to what he can do now. Just does basic stuff like brakes, some suspension work & oil changes. When it comes to other stuff, he doesn't have skill, tools or knowledge to do it. A little irritating to lose gravy work like that to him but if it's something he can't handle he sends them to my shop.

Joe's dad sounds like my grandfather. Never through anything out. If it was fixable it got repaired and was Jack of all skills(built his own house, did gardening, had a tree nursery, did the maintenance & repairs on his machinery plus worked for Westinghouse). Only thing was on saving things he went a little too far. He saved & collected so much junk that he had to build 2 buildings just to store it all!!!! LOL!!!

As for old tools, I still have my dwell/tach/volt/ohm meter, assortment of distributor wrenches, combo feeler gauge/spark plug gapper, allen wrench for adjusting dwell on GMs, & assorted other goodies. Ah the good old days!!!!!

 

Thanks Richard, glad ya like it. I've got about the same thing in my neck of the woods. Except it's other shops, guys that make a living ... or should I say ... make a living charging something to the customer, but not getting the job done, and then send me the car completely torn apart... and then ask me to repair it. Happens a lot.

 

Another day, another story.... working with the general public you never run out of stories... I've got a lot more. Gonzo

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      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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