By Joe Marconi
Back in the 1990s, some shop owner's feared that fuel injection, 100 mile spark plugs, the elimination of the Distributor cap, rotor and extended fluid services would be our demise. But, that didn't happen.
Now I hear many in our industry state that "There is no needed work on an electric vehicle, they are problem free."
My opinion, let's not fall into thinking that the EV car will run forever of even for years without needed service. The EV still has tires, suspension, brakes, and a whole new area of opportunities. It will be different, but there will be a need for the Automotive Technicians and for repair shops.
By Joe Marconi
The Right to Repair act affects independent auto repair shops. Below is an excerpt from The Auto Care Association:
To show your support, go to this link: https://www.autocareadvocacy.org/take-action-tell-congress-support-right-to-repair/
The Issue: From the Auto Care Association
Direct access to vehicle data is under threat by vehicle manufacturers. Historically, OBD-2 ports have granted vehicle owners and technicians access to vehicle data to assist with maintenance and repair. However, in the digital age of the modern car, vehicle data is now transmitted wirelessly and sent directly only to vehicle manufacturers. In 2021, 50% of cars have these connected capabilities and by 2030, about 95% of new vehicles sold globally will have this connectivity (McKinsey).
Wireless transmission of data, also known as telematics, allows vehicles to be diagnosed and in some cases, repaired without ever going to a shop. While access to this data could provide many benefits to car owners, currently the data is sent only to the vehicle manufacturer who then serves as gatekeeper for the data, determining who can have access and at what cost. This is a detriment to consumers, which could result in:
Increased cost to the consumer Limited consumer choice in where they take their vehicle for maintenance and repair Impact to consumer safety and security with unstandardized data Lack of privacy: drivers unwittingly generate new revenue streams for vehicle manufacturers every time they get behind the wheel. For the aftermarket, this can result in:
Loss of innovation Lack of competition Reduced collaboration TO READ MORE ABOUT THIS TOPIC:
As one of the top 10 industries in America, we need to advocate consumer choice in a competitive market, and if we don’t do what is pro-consumer and pro-aftermarket, the dealers will get all the business. I’m with Bill Hanvey, CEO of the AutoCare Association, Paul McCarthy, CEO of the Automotive Aftermarket Suppliers Association (AASA), and Ryan and Andrea Goff, shop owners that went to Washington to speak to their representative and to show support for the Right To Repair initiative. Have you signed the petition? Go to RepairAct.com so easy to tell your congressperson you support the Right to Repair. Stay tuned for an important episode that affects ALL OF US.
Bill Hanvey, President and CEO of the Auto Care Association. Find Bill’s other episodes HERE. Paul McCarthy, AASA President. Find Paul’s other episodes HERE. Ryan and Andrea Goff, Rogers Tire Pros and Auto Care Key Talking Points
Massachusetts helped set the tone two years ago, but it is embroiled in a fight between the OEs and the voters and a judge who has yet to make a ruling. There are recent discussions that 75% to 25% of voters approved overwhelmingly “The right to repair is alluring in its simplicity. In theory, it seems obvious that if you do buy something, you own it, and you should have the freedom to do what you want with it,” said U.S. Rep. Claudia Tenney (R-N.Y.), ranking member of the subcommittee. “The right to repair, if properly designed, can create a world of consumer choice, competitive pricing, and potential cost savings. “However, when this issue is examined in full depth, it becomes substantially less black and white,” she said. “Today, many machines are essentially sophisticated supercomputers… they perform seemingly miraculous feats thanks to delicate and complex electronic components integrated with highly specialized, proprietary software. Even with all the possible tools and resources at one’s disposal, attempting to sell, fix, or modify products with electronic components could lead to disastrous results, such as product failure or, even worse, serious injury to the consumer. In addition, these alterations can put the privacy and security of the user at risk.” To industry: Do not abandon your interest in this initiative. Access to data is critical for the survival of our industry. This is anti-consumer because there isn’t enough bays or technicians in the dealer network to service the repair and maintenance of our car park. It is also pro-consumer as it creates competition. What can we do? Right to repair needs to be on 20 and networking group agendas. We must speak to our legislators If you own a shop, you must make an appointment with your local congressperson's office and see your congressperson in person. Don’t be nervous to share with your customers- we are at the tip of the iceberg By 2020- 4% had advanced connectivity that allowed for remote diagnostics. By 2025 almost every new vehicle will have that advanced connectivity Right to Repair Info Graphic download https://bit.ly/3BOotBI Right to Repair Media Kit for Graphics and postcards. https://bit.ly/3eZOi8Z
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Check out today's partners: Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com
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By Joe Marconi
Seats Are Filling Up for October's Fly With The Eagles Course in Indiana!
Only a Few Seats Remain for Elite's Fly With The Eagles, October 4th-6th in Indianapolis, IN!
*Mitchell 1 and JASPER clients - ask about your additional discount!*
If you can't attend all 3 days, don't worry! You have the option to reserve single-day seats as well.
The Fly With The Eagles course will give in-depth training on how to make your business more successful. Learn exactly how to:
Improve your skills in time management, leadership, and goal setting
· Fully understand your shop’s financials and key performance indicators
· Find and hire superstar service advisors and technicians
· Turn your existing employees into self-motivated superstars
· Fill your bays with the right kind of customers through new marketing programs
· Utilize your step-by-step Action Plan to ensure your ongoing success
This series is presented by Joe Marconi and Kevin Vaught, who have both experienced extraordinary success as shop owners as well, so it’s no surprise that Fly With the Eagles is heralded by many industry leaders as the most powerful shop management series available to shop owners and general managers.
Register soon, because space is becoming extremely limited!
By Joe Marconi
The word OSHA makes many shop owners cringe.
I was lucky enough years back to have my insurance agent suggest I perform a voluntary OSHA inspection. A private company did it at the time.
They found tons of violations; some we knew would be flagged, but most we did not.
Have you ever had an OSHA inspection? And what can shop owners do to protect themselves?