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  • 2 weeks later...
autoguy Rising Star

autoguy

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Posted
Do any of you use Identifix? Is so for how long? How useful has it been to you? Is it worth the cost? We use to use Identifix but got away from them about four years ago when we changed service manager. Now we have a new tech who swares by Identifix so we are looking at them again.

 

 

We use www.carquestdirecthit.com which is powered by identifix. We live by it and use it everyday.

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  • 1 year later...
Dr.Dave Enthusiast

Dr.Dave

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Do any of you use Identifix? Is so for how long? How useful has it been to you? Is it worth the cost? We use to use Identifix but got away from them about four years ago when we changed service manager. Now we have a new tech who swares by Identifix so we are looking at them again.

I just got it about 2 months ago I just opened my shop about 3 months .I'll tell you its well worth it I'll say at least twice a week it has saved me hours of time and pointed me in the right direction.Ive found you must use mitchelle or all data to back up the diag because some of the test proceedures are too breif and in descript.But its great as a first line of attack

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Joe Marconi Grand Master

Joe Marconi

Posted
Posted

Do any of you use Identifix? Is so for how long? How useful has it been to you? Is it worth the cost? We use to use Identifix but got away from them about four years ago when we changed service manager. Now we have a new tech who swares by Identifix so we are looking at them again.

 

We use Indetifx also and it has saved us countless hours of diag time, it is truly a lifesaver. We also use IATN which is great also. The only plus with Identifix is that they post confirmed fixes and you can ask for one-on-one technical help. Identifix owns IATN too.

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      Raising Labor Rates and Prices May Not Achieve Profitability
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      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.

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