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Okay, so it's been 6 months now and I've still not had one regret about selling my business and becoming a landlord. Although I'm only required to come in 2 days a week I still come in 5 unless I'm out of town. In 6 months when my 2 day obligation is fulfilled I don't know what I'll do. Anyway, recently I bought a condo in Fort Myers Beach and will be spending quite a bit of time down there. I am driving my 2002 Mini Cooper down to leave as my "southern" car. It's only got 55k miles on it but I had the guys here at the shop go through it, change all fluids, new brakes rotor and calipers, new battery, etc. So I'm sure it will be okay for a while. However, at some point it will need service down there and here's the thing: Because my dad had a gas station and then a repair shop for 25 years, and then I had my own for 39 years, I've NEVER had to take a vehicle anywhere for service. It will be a new experience for me. Any of you guys have a shop in the Fort Myers, Fort Myers Beach, Naples area that could take care of my car service? For the most part most of the members of this forum seem like guys I would want to do business with.

 

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On 4/5/2019 at 9:13 AM, tyrguy said:

Okay, so it's been 6 months now and I've still not had one regret about selling my business and becoming a landlord. Although I'm only required to come in 2 days a week I still come in 5 unless I'm out of town. In 6 months when my 2 day obligation is fulfilled I don't know what I'll do. Anyway, recently I bought a condo in Fort Myers Beach and will be spending quite a bit of time down there. I am driving my 2002 Mini Cooper down to leave as my "southern" car. It's only got 55k miles on it but I had the guys here at the shop go through it, change all fluids, new brakes rotor and calipers, new battery, etc. So I'm sure it will be okay for a while. However, at some point it will need service down there and here's the thing: Because my dad had a gas station and then a repair shop for 25 years, and then I had my own for 39 years, I've NEVER had to take a vehicle anywhere for service. It will be a new experience for me. Any of you guys have a shop in the Fort Myers, Fort Myers Beach, Naples area that could take care of my car service? For the most part most of the members of this forum seem like guys I would want to do business with.

 

I mostly just lurk and read around here, lots of good information. But, I do have a shop about 1/2 north of where you'll be, and a particular specialty in german cars. I'd be happy to help you out, maybe even trade out for some consulting work at times. I've been wrenching for 20+ years, but have only had my own doors open for 4 months now. 

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  • Have you checked out Joe's Latest Blog?

    • By Joe Marconi in Joe's Blog
         5
      Typically, when productivity suffers, the shop owner or manager directs their attention to the technicians. Are they doing all they can do to maintain high billable hours? Are they as efficient as they can be?  Is there time being wasted throughout the technician’s day? 
      All these reasons factor into production problems, but before we point fingers at the technicians, let’s consider a few other factors.
      Are estimates being written properly? Are labor testing and inspections being billed out correctly? Are you charging enough for testing and inspecting, especially for highly specialized electrical, on-board computer issues, and other complex drivability work?  Is there a clear workflow process everyone follows that details every step from the write-up to vehicle delivery? Do you track comebacks, and is that affecting production?  Is the shop layout not conducive to high production? For example, is it unorganized, where shop tools, technical information, and equipment are not easily accessible to every technician?  Are you charging the correct labor rate and allowing for variables such as rust, vehicle age, and the fact that most labor guides are wrong? Also, is there effective communication between the tech and the service advisor to ensure that extra labor time is accounted for and billed to the customer? These are a few of the top reasons for low productivity problems. There are others, but the main point is to look at the entire operation. Productivity is a team effort.  Blaming the techs or other staff members does not get to the root cause in most cases.
      Maintaining adequate production levels is the responsibility of management to create the processes that will lead to high production while holding everyone accountable. 
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