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By Joe Marconi in Joe's Blog1 commentI am going to borrow a quote from billionaire, Warren Buffet, “The best investment you can make is in yourself,” This statement, while simplistic, speaks volumes. A shop owner is much more than a boss, a shop owner is a leader. And leaders are solely responsible for the success of their team. This means that you must work hard and commit to a life of continuous learning and improvement. It also means that if the team fails, a leader must always blame himself or herself for that failure and find ways to improve.
For your business to flourish, you must invest your time and energy in understanding what your role is in your company. It also means that you must be committed to continually improving your level of competence. This does not mean that every task is your responsibility. However, it does mean that the buck stops with you. If your business is not where it needs to be, or you are looking for increased growth, then it is your obligation to do the hard work and set goals, have the vision, perform the research, and develop the plan to achieve your overall objectives.
When you invest in yourself to become the best leader and the best businessperson you can be, others around you will feed off your energy and your passion. This sends a strong message to everyone on your team that you have what it takes to bring the company to the next level.
One last thing, another obligation to your company is assembling the right team of people around you. Once you have the right people, you need to invest in them too. Find what truly motivates them, not what you believe inspires them. Be a coach to your employees and always strive to bring out the best in them. Be strong with your convictions and expectations, build strong relationships with your employees, and don’t be afraid of admitting when you drop the ball.
While Warren Buffet is best known for making billions of dollars with his investment strategies, I want to believe that this quote has its basis in something that money cannot buy.
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By carmcapriotto
Ryan Baxter, the owner of Modern Auto Service in Fruitland, Idaho, shares his approach to training, including setting aside dedicated time every week and bringing in trainers for technical and personal development. Ryan emphasizes the positive impact training has had on his business and the value of continuous learning.
Ryan Baxter, Modern Auto Service, Fruitland, ID.
Show Notes:
Implementing Employee Training (00:04:13) Ryan Baxter discusses the importance of employee training and how he created dedicated time for it in his shop. The Size of the Shop and Training Room (00:06:31) Ryan Baxter provides details about the size of his shop and the training room, including plans for remodeling and improving the training space. Content and Format of Training Sessions (00:07:20) Ryan Baxter explains the different aspects of their training sessions, including sharing core values, discussing shop activities, and bringing in external trainers. Employee Training and Development (00:08:44) Discussion on the importance of coaching and accountability in employee training and development. Implementing Coaching (00:09:13) Ryan's experience with hiring a coach and the impact it had on his business. Retention and Benefits (00:10:15) The focus on employee retention and the importance of providing benefits, such as time off and a comfortable work environment. Ryan's approach to training and embracing technology (00:16:23) Ryan discusses how his shop embraces new technology and how it benefits their work. Implementing training and creating a career path (00:16:51) Ryan and Carm discuss the importance of training and creating a career path for entry-level employees. Switching to a four-day work week (00:19:13) Ryan explains why his shop switched to a four-day work week and the benefits it has brought to their employees and customers. The commitment to customer experience (00:24:09) Ryan Baxter discusses how his shop focuses on providing a good experience for customers, including a female-friendly waiting room and attention to small details. Thanks to our Partner, Dorman Products.
Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
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By Joe Marconi
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By carmcapriotto
Exploring the Brakes for Breasts Campaign: Raising Funds for Breast Cancer Vaccine Research at the Cleveland Clinic The Brakes for Breasts campaign, every October, supports breast cancer vaccine research at the Cleveland Clinic. The co-founders of the campaign, Leigh Anne Best and Laura Frank, discuss the importance of finding a cause that aligns with their values and the challenges of funding vaccine research. Justin Johnson, PhD, provides updates on the progress of the clinical trials for the vaccine. Our panel discusses the success of the campaign and its goals for the future, encouraging independent repair shops to participate and donate 10% of labor and parts for brake jobs. They also emphasize the impact of the campaign on cancer research and encourage listeners to get involved. We are challenging the industry to reach a goal of $369,000 or even $400,000 for the next year and to involve at least 500 shops. This is a simple and effective program to offer to your customer.vite anyone involved to tour the lab and see the impact of their contributions.
Thanks to our Partner, Technician Find. If you are tired of struggling to find skilled automotive technicians for your independent auto repair shop, say goodbye to the endless search and let Technician Find be your solution. We are a 'Single Stop To Staff Your Shop.' Click Here for Technician Find
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By Joe Marconi
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