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Very good article Joe,  Over the years I have been working on cars I have seen so much change except for pay.. I am one of those working 50 hours a week, and done so for a very long time.. I am also flat rate. It use to be years ago I was able to put money away now I make money just to pay my bills.. Unfortunately I think it is going to have to get much worse before people start to notice and things start to change.. I would love to see a six figure pay or even close to it, I think that kind of pay is far and in between. I don't see that happening till things really start to get bad in the industry.

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Joe,  This topic has been an issue as long as i can remember. And that is why so many shops complain about no being able to hire quality techs. We pay our techs a base pay and then flat rate on top of that. It works out to about 50-55% base pay, and 45-50% flat rate. It provides a more consistent pay for them if there is a slow week. It also balances the burden of making sure there are cars to work on. My techs make from 50-75k, Our payroll numbers are good, we are averaging 17% net for the year, and everyone is happy.

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The tech shortage isn’t all about money. I think it’s a lot harder to do this work compared to 22 yrs ago when I started. Well, at least if you want to make good money. Knowledge wise, it’s way more demanding and physically it’s way more demanding. To make good money in this industry, you have to be an intelligent person nowadays, not just moderately skilled. A lot of young guys come into this industry and realize it’s not easy. On top of this we are talking about the snowflake generation. There is definitely a different mentality today with young people. They think they should instantly be able to work thier way to the top and be rich. I had a kid right out of high school with no experience what so ever tell me he wanted $12 per hr to start. That was the end of our chat.

 

Minimum wage in my area is $7.35. I start lube techs at 10-12 an hr. Its a good starting point. I try to get guys from oil change places or tire stores. A person that shows promise will not be in a lube tech position for too long. I will usually pay them $5 extra per hour commission done on small repairs.

 

 

 

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  • Have you checked out Joe's Latest Blog?

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      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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