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Should I buy a tow truck? What kind?


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I saw in a different post, someone had a tow truck. I have 2 shops now and I get calls for tows once or twice a week. Should I get a tow truck? What type should I get?

 

I've seen a few rollbacks on craigslist for about $8000. Older but all I want to spend right now, especially this being my first one. I see a one that isn't a rollback but a wheel lift type. Would I regret it? seems like rollbacks are much safter and versatile. I know little to nothing about towing so any advice would be helpful

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I have 7 tow trucks available. Brian has 4, Jimmy has 2, and Jerry has 1. 3 telephone #'s....7 trucks. Zero expense until I call one of them, but then it's Zero expense, also, because the customer pays for the tow and I mark it up and make money. Forget about buying a tow truck and concentrate on your ARO, GP %, profitability, customer retention and acquisition, and putting lots of money in the bank.

 

Hi-Gear

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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