tirengolf 37 Report post Posted October 7, 2016 Ok guys I am looking for some advice from different people with some different ideas. I am not grasping at straws just want some different ideas from other parts of the US. My dad opened this location in 1961 I have worked their since 1975. Dad retired in 96, My problem is my customer base is to large and it is working me long hours, to long. I just lost my right hand man of 17 years , he wants to try his own gig, Good Luck. My customer base is very very large. I am doing between 1 to 1.5 mil a year. I am really thinking about going to appointment only, selecting about 75% of my customer base , the really good ones and just cater to them, apointment only. I got a bout 5000k customers in my database . Have any of you guys tried this . It has completely got out of control, actually effecting some quality control issues. We are turning profits, not as much as 10 years ago, although that will be no good when I am in the ground. How have some of you guys dealt with this. I know I am not the first one have this problem. I got some ideas running through my head I just want to make the correct move.My labor rate just went to 100 dollars hour and not slowing down customers are just as happy as ever. I really appreciate your time to read this, I thank you in advice for any input. Share this post Link to post Share on other sites
mspecperformance 482 Report post Posted October 7, 2016 We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. 1 Share this post Link to post Share on other sites
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Bob K 20 Report post Posted October 8, 2016 We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. Share this post Link to post Share on other sites
xrac 932 Report post Posted October 8, 2016 We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. Share this post Link to post Share on other sites
tirengolf 37 Report post Posted October 9, 2016 (edited) We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. Edited October 15, 2016 by tirengolf Share this post Link to post Share on other sites
xrac 932 Report post Posted October 9, 2016 We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. 1 Share this post Link to post Share on other sites
3PuttFever 40 Report post Posted October 11, 2016 We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. 2 Share this post Link to post Share on other sites
tirengolf 37 Report post Posted October 17, 2016 (edited) We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in. Edited October 17, 2016 by tirengolf Share this post Link to post Share on other sites
