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Posted

Hello all,

 

We are trying to expand our customer base as business is slow now. In a addition to advertising through social media, we are exploring different automotive associations/groups to join.

 

I came across ASA (Automotive Service Association) and would like to know if anyone is already a member and if its worth it since membership itself is about $625/yr.

 

Do you get many customers or referrals from joining such organizations?

 

 

Any other suggestions?

 

Thanks in advance for your thoughts and opinions.

 

Nick

CA Auto Group

Posted
  On 4/27/2016 at 7:49 PM, CAautogroup said:

Hello all,

 

We are trying to expand our customer base as business is slow now. In a addition to advertising through social media, we are exploring different automotive associations/groups to join.

 

I came across ASA (Automotive Service Association) and would like to know if anyone is already a member and if its worth it since membership itself is about $625/yr.

 

Do you get many customers or referrals from joining such organizations?

 

 

Any other suggestions?

 

Thanks in advance for your thoughts and opinions.

 

Nick

CA Auto Group

I was a member back in the 90's and paid the dues, never got anything out of it. Then a year or two ago I decided to take another look at it. Paid the dues and got on their mailing list. They had a meeting every month usually with somebody coming in to speak at the meeting. What got me was each meeting costs you. Yes, even after paying the dues each meeting ran anywhere from 20 bucks to 40 dollars. I'm mean ... really... what was the initial dues for then? A sign, a few door stickers? I let my membership expire. Haven't renewed it since.

 

Your results maybe different, but I'm not seeing any value in it at this time.

Oh, there is a reduced fee for the Chrysler yearly on line tech stuff, and some sort of health insurance deal, but neither of them was a big incentive as far as I was concerned.

 

 

Posted

I can't say my business has increased by being a member. I find the value in meeting and talking with other shop owners. The group in Phoenix is very friendly and all of the owners approachable. A few are very successful and always seem to be willing to give some good quality advise. Dues seem to vary from state to state. I pay quarterly so it's not a big financial burden. As for paying additional per meeting, most are catered, so I can see the added expense.

Posted

Study the strategies and concepts of grass roots marketing.

 

Get out there, shake hands and kiss babies. You're a politician, campaigning for your own political group! If they like you and know what you do, your name is half done... GET OUT AND MAKE SOME FRIENDS... IT'S FREE!!!

 

Sent from my SM-N900P using Tapatalk

  • Like 1
Posted
  On 4/28/2016 at 5:25 AM, totalautocare said:

Study the strategies and concepts of grass roots marketing.

 

Get out there, shake hands and kiss babies. You're a politician, campaigning for your own political group! If they like you and know what you do, your name is half done... GET OUT AND MAKE SOME FRIENDS... IT'S FREE!!!

 

Sent from my SM-N900P using Tapatalk

 

Yes ABSOLUTELY! I've been a member of a tips group for years. One for nearly 20 years. It has one of any type of business, but only one. So, I was the only repair shop allowed in. Well worth the dues.

 

I'm also in a golf "tips" group that meet once a month. But it's not for the golf outings, it's for the other businesses that are members that I'm there for. and I want their cars in my shop. And, they do.

 

Over the years I've paid the dues, gone to the meetings, shook hands, and kiss the babies. It really works.

More so than the ASA meetings ever did.

  • Like 2
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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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