Quantcast
Jump to content

Battery Impact Guns


Recommended Posts

We periodically distribute our employee handbook and shop practices manual to the whole staff and they are supposed to sign a receipt for each acknowledging that they have read and will comply. This time a relatively new tech told our admin person he would sign. Why not? Because under the section about wheels and tires it says "do not use battery operated impact tools to perform final installation of wheel attachment hardware." He had a big expensive half inch drive battery impact and thought he should be able to use it for everything. I was very proud of myself for not going out there and telling him to do what the hell I said. I calmed down and put the justification for the rule in writing.

 

Here it is:

 

******************************************************************************

Wheel installation is arguably the riskiest operation we perform in terms of the potential disastrous results possible if performed incorrectly. Engines and transmissions failing catastrophically pale in comparison when you consider the results of a wheel coming adrift at speed.

 

To minimize the risk and the corporation’s liability, we have established what we feel is the best and most reasonable approach. It is based on a standardized process, tools with known capabilities, and technician experience and training. Some companies require that all lugs be torqued manually to manufacturer’s specs. We have adopted a less stringent process, but one that is accepted practice in our industry and has minimal impact on technician productivity. Implementation of this process depends on the following:

 

  • A compressor with adequate pressure and volume to insure that it is capable in almost all circumstances of providing more torque than needed for the types of vehicles we service.

 

  • Half-inch drive air impact wrenches that are known to provide more torque than needed for the types of vehicles we service.

 

  • Torque sticks that limit the torque to approximately manufacturer’s spec.

 

Battery-operated tools have permeated our industry and in most cases they are easier to use and offer improved productivity. There are great performers and not-so-hot performers. There is no way for management to evaluate the performance of every impact gun that appears in the shop and there is no way to determine the continuing performance of those tools as their batteries discharge and deteriorate with age.

 

The standard process for wheel installation at First Landing Autocare incorporates the use of professional-grade half-inch air impact wrench connected to shop air supply with the correct torque stick for the application. Battery impact guns are not to be used for final tightening of wheel fasteners.

**************************************************************************

 

How does the group feel about this?

 

Link to comment
Share on other sites

Battery impacts are very strong these days, 18v Fuel impact is stronger than most 1/2 air impacts.

 

That said I have heard they don't work well with torque sticks (not sure why). And with that said, all wheels should be torqued with a torque wrench to make sure they are not under tightened (although they may be over tightened).

 

Myself if I have a 100 ft-lbs wheel nut, I tighten it with a 80ft-lbs Torque Stick then finish it off with a torque wrench. But I don't stress speed over being accurate.

Link to comment
Share on other sites

I don't have torque sticks. Used them once, but I didn't see the time savings to be enough to justify. Almost every tech that's come to work here has argued that they have some magical ability to torque just right with an impact alone. I've taken my snap on digital torque wrench to every lug nut on a wheel after they torqued them with an impact and showed them the variations on their torque. If it was supposed to be 100 ft/lbs, they usually ranged between 60 and 130. I insist that if the wheels are off they get torqued to spec with a torque wrench. The safety of my customers and my reputation isn't worth saving 56 seconds over.

  • Like 3
Link to comment
Share on other sites

Whoah.

 

I love my staff, I really do. They are some of the most dependable men & women in the industry, highly skilled, with a generally positive attitude, and with a reasonably healthy pride about the manner in which they complete their tasks. There's not a single member on the team that I would "cherish" losing, and each one of them would create a unique vacuum of lost talent if I lost one of them.

 

That being said...

 

When we add an addendum to our employee handbook that requires the staff to read/sign off on the policy, I do the best I can to educate them all on the rationale behind the change or newly implemented policy, and frankly, the understanding is always clear....there is no room for debate at that point, nor is there even the slightest possibility that any one them think that they have the lattitude to tell me they refuse to sign the document.

 

Once I had a gentleman ask (during a meeting) if he could speak to me immediately afterward regarding some of the meeting's topic material. He withheld the signature on the policy update, until after we had the chance to talk, which I respected. All he wanted was clarification on a few of the details he didn't understand, and although he admitted that he wasn't entirely happy with the new procedure, he wrapped up our talk with an affirming tone, and reitterated how much he appreciated the company he worked for, and the relationships with his coworkers.

 

If I decide that the new uniform standard makes it mandatory to wear purple socks to work...everybody better be ready to go Plum Crazy.

 

Just one man's tale of a mutaully respectful, happy team.

  • Like 1
Link to comment
Share on other sites

I've yet to see a torque stick under torque anything. Dfrisby - check your psi or air tool quality. A standard IR2135 will overtorque every time if gone around twice. I verified my torque sticks, the 80's come in at 100-110, the 100 does 120-130, the thick 120 will snap the stud eventually. 100lb/ft won't warp a rotor in a star pattern.

Link to comment
Share on other sites

As we do updates to our manual, the employees signature is only to show that they have read and received a copy. It does not state that they agree with it. If they disagree or don't follow it, that's a different story, also covered under the policies and procedures.

 

As far as the torquing of wheels, our policy is that you don't get a second chance. ANYONE caught not torquing a wheel with a torque wrench will be terminated. No torque sticks allowed in the shop. I know it sounds harsh, but it is dealt with at the first interview with an employee and it is one of the few things that I demand 100% from my crew. I have a friend with a shop that was working on his friends daughters car. She was on the freeway and a wheel came off. She was able to gain control of the car and stopped in the fast lane. Another car came from behind and hit her. She died at the scene. So, in short, he killed his friends daughter. Imagine living with that the rest of your life. The day I heard that story, my policy took effect. We will not put our customers lives in danger over a few minutes of insuring 100% correctly torqued wheels.

  • Like 1
Link to comment
Share on other sites

I've yet to see a torque stick under torque anything. Dfrisby - check your psi or air tool quality. A standard IR2135 will overtorque every time if gone around twice. I verified my torque sticks, the 80's come in at 100-110, the 100 does 120-130, the thick 120 will snap the stud eventually. 100lb/ft won't warp a rotor in a star pattern.

It wasn't with torque sticks. Just an impact gun. I think torque sticks are fine. I just used them once and didn't find the time savings to be worth the investment. I use my torque wrench all the time. If I was a tire shop it would maybe make sense.

 

Sent from my DROID RAZR HD using Tapatalk

Link to comment
Share on other sites

Like most I started out with air tools while working in shops but as I grew my shop out of the ground I never really had a good air system set up, so I used battery impacts, drills, and even ratchets. Even now with a nice quiet screw drive compressor and a manifold with hose reels coming down in all bays I sill like my battery operated tools. My rule for employees is that you may tighten a well on with an impact at its lowest setting and then they must be torqued with a torque wrench that I provide.

 

And yes the new milwaukee FUEL tools are as badass as they look.

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Changing The Industry
      The Basics of Owning An Auto Repair Shop - Balancing GP per Hour and Productivity
    • By Changing The Industry
      Episode 162 - Lauralee Schmidt on Repair Shop Economics and Social Media Slips
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching addresses the negative impact of phone trees on customer service in auto repair shops. He emphasizes the importance of the human touch and shares his frustration with complex phone systems that deter customers. Chris offers practical advice for revamping phone systems, such as auditing current setups, matching staffing to call volume, and soliciting customer feedback. He advocates for a balance between technology and personal interaction, stressing that each call is an opportunity to showcase excellent service and stand out from competitors. Chris concludes by inviting listeners to contribute to the conversation on maintaining a personal touch in customer service.
       
      The importance of human touch in customer service (00:01:05) Chris discusses the negative impact of phone trees on customer service and the need for a human touch. The drawbacks of using phone trees (00:02:07) Chris explains how phone trees can frustrate customers and lead to missed opportunities. The value of personal interaction in customer service (00:05:21) Chris emphasizes the importance of human connection and empathy in the customer service experience. Balancing automation and human interaction (00:07:31) Chris discusses the need to strike a balance between technology and human interaction in the auto repair business. Practical tips for revamping phone systems (00:09:33) Chris provides practical suggestions for improving phone systems to better serve customers and enhance the overall customer service experience.  
       
       
      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors










×
×
  • Create New...