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ncautoshop

Standard operating procedures

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My wife and I have been working towards a standard operating procedure manual to make sure everyone is moving seamlessly and in the same direction. We're looking to the group for 2 things:

1: what are the topics/areas that you really couldn't imagine not covering?

2: were there any items that were added later or items that had a "wow" effect when implemented.

Just trying to make sure we get a grasp on the initial coverage and will add and modify as we go.

As always thanks for the help!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

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