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12 Days of Christmas - Auto Shop Style


Gonzo

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12 Days of Christmas

at an Automotive Repair Shop

 

 

 

 

 

 

 

 

You know the song, so just sing along with me in the holiday spirit.

On the 1st day of Christmas my customers sent to me:

A cartridge for my grease gun.

On the 2nd day Christmas my customers sent to me:

2 Latex gloves, and a cartridge for my grease gun.

On the 3rd day of Christmas my customers sent to me:

3 Wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 4th day of Christmas my customers sent to me:

4 Wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 5th day of Christmas my customers sent to me:

5 Piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 6th day of Christmas my customers sent to me:

6 Brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 7th day of Christmas my customers sent to me:

7 Dash lights flashing, 6 brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 8th day of Christmas my customers sent to me:

8 Engines leaking, 7 dash lights flashing, 6 brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 9th day of Christmas my customers sent to me:

9 Coils a-sparking, 8 engines leaking, 7 dash lights flashing, 6 brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, and a cartridge for my grease gun.

On the 10th day of Christmas my customers sent to me:

10 Headlights blinking, 9 coils a-sparking, 8 engines leaking, 7 dash lights flashing, 6 brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 11th day of Christmas my customers sent to me:

11 Gears a-grinding, 10 headlights blinking, 9 coils a-sparking, 8 engines leaking, 7 dash lights flashing, 6 brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

On the 12th day of Christmas my customers sent to me:

12 Trannys slipping, 11 gears a-grinding, 10 headlights blinking, 9 coils a-sparking, 8 engines leaking, 7 dash lights flashing, 6 brand new sockets, 5 piston rings, 4 wire straps, 3 wrench ends, 2 latex gloves, and a cartridge for my grease gun.

Speaking on behalf of the entire automotive repair industry,

Thank you to all our customers for their patronage.

We appreciate it.

Have a Very Merry Christmas and a Happy New Year.

 


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I can't carry a tune even if you strapped on my back. I'll leave the singing part to you guys. I have to turn the radio up really loud in the shower so I don't hear myself....always wondered what the wife thought though.... after all these years I'm sure she knows I'm not killing the cat or something in there, it's just me. :)

 

Bad idea...Frank... You sing it! ! LOL

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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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