Jump to content

5 Star Auto Spa

Charges For Customers with Multiple Items Being Diagnosed

Recommended Posts

When you have a customer that comes in to have multiple items diagnosed on their vehicle, do you charge each diagnostic item as a separate charge or do you lump them together into one charge? Example - Customer comes in with ABS Light, Check Engine Light, and Inoperative Gas Gauge. Customer wants all three items diagnosed. We typically charge $80 for computer diagnostic and would charge $80 for Fuel Gauge Diagnostic. The total charge would then be $80 * 3 = $240 for diagnostic of all 3 issues. This seems high but I wasn't sure if other shops charge in this manner or just group them together and charge a discounted diagnostic because there are multiple items that are being diagnosed - maybe a $160 charge?

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...