Quantcast
Jump to content

Recommended Posts

Posted

Hi, looking for a different perspective on a possible business opportunity... sorry ahead of time for the long winded post

 

The business: 70 year old family owned service station that's gone downhill in the 15-20 years. Virtually idle, as old established client base literally dies off from old age.

 

The good:

1) 100% mortgage free. Taxes+insurance are the big bills.

2) 5 service bays. 2 bays with lifts (1 newish lift, 1 ancient lift), 2 bays with a 2 car long pit.

3) 50' street frontage 1 lot up from a busy intersection. ~15-20k cars per day on each cross street.

4) large enough lot for a small used car lot ~15 car space, still with room to access 2 large bay doors in front

5) large enough back lot for 30 cars... a 40x40 building would fit with some room to spare.

6) Reputation for honesty

 

The bad:

1) leaky office in disrepair, flat rubber roof over entire building. Would take me a couple of months to gut the office and fix the leaks., "elbow grease" work in my spare time

2) exterior of building needs some TLC, more "elbow grease" kind of work.

3) front lot needs to be repaved at some point, not too attractive

4) not much of an existing client base

5) old equip... almost 0 diag equipment.

6) old junk everywhere, nothing has been tossed in seemingly forever.

 

I'm in high tech and don't plan on quiting the day job as it probably pays more than I could make at this place anytime soon, since there is zero existing business. And I can use some of the cash I make now to try and invest in the business. It absolutely PAINS me to see the place completely under/misutilized like this and I've wanted the chance to do something, anything there even it ends in failure. At least I gave it a shot.

 

Possible ideas:

1) Lube shop that utilizes the pit. minimal investment in equip. Get people in and provide greate service that may lead to other repairs in the future. I've gotten mixed reports on lube shops... Seems like it an endangered business since oil changes are freebies with a new car and the 12,000 and 15,000 mile oil change recommendations. But, the few times I've staked out the other lube place a few miles down the road all three bays are packed.

 

2) Tire business. Maybe 10-15k in investment up front for a modest used tire changer and balancer. There are two existing old workhorse coats machines that aren't really good for doing newer alloy rims. Maybe pair up with Tire Rack for promotions.

3) Both lube and tire...

 

The idea is to start doing the gruntwork building improvement myself and with a helper until it gets to a point where I wouldn't be embarrased to have a client/customer walk into the office. There is a pretty trustworthy guy who rents one of the bays now who would love to get in on something like this. He'd do the most of the auto work till it ramps up and I would spend most of my time doing marketing to get people in the door.

 

I'm really not sure if an arrangement like this can even work. I want it to be a win-win for whoever is willing to take a chance and get involved. I believe the place could be a great business.

 

There is also the possibility of renting one or more bays to folks like car detailers. I've been at the office two times in the last month when someone came in and was looking for a bay to rent. A single rented bay can pay for around half the yearly taxes.

 

Any thoughts? Advice on how to set up a business partnership? Any other caveats?

 

Posted

My advice would be to either sell the place or lease it out. I think you will find trying to do anything less than a full-time commitment will not turn out like you hope. The biggest mistake that people make is to start a business because they have a building. This is just my gut instinct.

 

Yeah, I hear you. Remote management probably isn't the best option.

 

Either way, no one will lease the place in it's current condition. I'd like to improve the place enough so someone can haul their equipment in and be up and running in 0 time.

Posted

If you have a good job where you are at and from what I gather your family owns the building? I would fix it up and rent it out. Make money just being a landlord. Plus it doesn't sound like you really know this guy who would be doing the work during the day anyway. Very easy for him to rip you off without you knowing.

Posted

If you have a good job where you are at and from what I gather your family owns the building? I would fix it up and rent it out. Make money just being a landlord. Plus it doesn't sound like you really know this guy who would be doing the work during the day anyway. Very easy for him to rip you off without you knowing.

 

Yes, family owned. And a family member is there keeping an eye on things during normal business hours.

 

I know the guy pretty well. I'm not too concerned with getting ripped off by him. Also, I have a 10 camera security system that I'll be installing very soon. I'll know what's coming in and what's going out at all times of the day.

Posted (edited)

Have a solid business plan before you start then. I would like to share my story real quick with you. I started my shop in 2009 with a very good friend of mine, best friend in fact. After 3 months, my fiancée and I had to kick him out of the business. Now the problem wasn't stealing or anything like that. The problem was, we didn't have enough work yet to pay both of us. We helped him out as much as we could. Gave him money a couple of times but told him that was it. We had an agreement that while we were getting started we would finance ourselves with after hours jobs, family, etc. Luckily I had a fiancée who could support me. He didn't follow through on his part and it created a rather large rift. Attorneys got involved and in the end he is no longer a part of the company. Moral of the story is even when you think you can trust someone, you can't always trust them. Just know what you are getting yourself in to before you start. Sorry not trying to deter you from business. I just want you to know what you will be getting yourself in to. The things we often think won't be a problem, often are. Write out a business plan and make sure it is SOLID.

Edited by ATSAutomotive
  • Like 1
Posted

and they mean FULLY committed!

Its hard work and a heck of a learning curve. Also Without some knowledge it will be very hard!

 

Sent from my DROID RAZR using Tapatalk 2

  • Like 1
Posted

Before I started my shop, I considered keeping my full time job and trying to start my business on the side. Looking back, there is absolutely no way I could have done that. Not enough time in the day. This also goes along with what others have said, even if you think you can trust this guy, there is a good chance the relationship will change. I've seen it happen with friends who went into business together and end up at a point where they no longer talk to one another. Just my 2 cents though... I'm still very new to the whole 'owner-operator business' thing.

  • Like 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
  • Similar Topics

    • By nptrb

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Riccardo

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Changing The Industry
      Episode 271 - Training New Techs & Building a Lasting Automotive Business With Charles Mitchell
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Carm Capriotto talks with Matt Curry and Judy Curry of Craftsman's Auto Care about building one of the automotive industry’s most respected multi-shop operations twice.
      After growing Curry’s Auto Service to 10 locations and retiring in 2013, the Currys returned to the industry with a new vision, launching eight Craftsman’s Auto Care locations in eight years. Matt shares his role as the visionary leader driving momentum and ideas, while Judy explains how operational discipline, marketing, and customer experience keep the business grounded and scalable.
      The conversation explores their “5 Ps” philosophy: People, Policies, Processes, Procedures, and Profits, along with their commitment to employee development, strong culture, customer transparency, and community involvement. The Currys also discuss how Digital Vehicle Inspections and an intentional customer experience helped them earn nearly 10,000 five-star Google reviews.
      What You’ll Learn
      How Matt and Judy Curry scaled multiple successful shop operations Why leadership balance and “staying in your lane” matters The “5 Ps” framework for building a strong shop culture How employee investment drives long-term success Why transparency and DVIs build customer trust How culture and customer experience fuel growth and retention
      Sustainable growth in automotive repair comes from more than technical expertise. It requires intentional leadership, strong systems, a healthy culture, and a commitment to both employees and customers.
      Matt and Judy Curry, Craftsman Auto Care, 8 locations, Virginia Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/ Subscribe on YouTube:https://www.youtube.com/carmcapriotto Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmasters Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976 Join our Insider List:https://remarkableresults.biz/insider All books mentioned on our podcasts:https://remarkableresults.biz/books Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom Buy Me a Coffee:https://www.buymeacoffee.com/carm Special episode collections:https://remarkableresults.biz/collections
      The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/ Diagnosing the Aftermarket A to Zwith Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/ Business by the Numberswith Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcastwith Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/ The Weekly Blitzwith Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/ Speak Up! Effective Communicationwith Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.https://craigoneill.captivate.fm
          Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...