By Joe Marconi
I know it's not going to be Back to School as usual this year, but there will be increased traffic on the road as more people perform school-related errands. It's your obligation to your customers and the community to make sure the roads are safe.
Many people have neglected their cars the past few months, making a lot of opportunity for your shop.
Get your Fall/Back to School marketing plan in place today!
Want to share ideas? Even Better!
I soon will need to setup a system to accept online payment as well as mobile person to person payments.
I run a equipment repair and inspection business and will shortly be working with a auction company and there customers. I have up till now only accepted cash or checks.
I need a mobile solution that i can take credit card payments and online. Can someone help me figure out a solution? Im really just not sure what too look for.
Thank you for your time
Article: Mechanic For Life -- Ya start on the lube rack, then top mechanic, then your own shop... yep... You're a Mechanic For LifeBy Gonzo
Mechanic for Life
A lot of us mechanics may not have started out with the ambitions of being one. It’s just how things worked out. You might have started out with a college education or military background, and it turned out to be something that didn’t suit you at all. Others might have grown up in the business and were handling wrenches long before they were out of diapers. Still others started by fixing their own car, because they couldn’t afford to pay someone else to do it, and found it was something that suited them more than an office cubicle. Whatever the method that got you into the business, you’re probably hooked. Most likely, just like me, you’re a mechanic for life now.
I’ve been turning wrenches for as long as I can remember. Maybe not always for a paycheck, but no matter what I was doing there always seemed to be a wrench close by. Eventually, all that tinkering led to a chance to be a mechanic at a real shop. Actual diagnostics took a lot longer to learn, but it’s fair to say most all of us started off doing minor repairs or on the lube rack. Back when I started, my diagnostic skills and tools weren’t all that special. Usually nothing more more than a rubber hose held up to my ear to listen for knocks or taps, or whatever pieces of equipment the repair shop had on hand. It took time to learn how to diagnose a problem correctly, but even then, I was hooked. I couldn’t get enough of those mechanical marvels that travel up and down the highway.
Tools and techniques have changed over the years, and every mechanic has had to change with each new technical innovation. These days, the new technology seems to change even faster than a person can imagine. It used to be the hand tools that changed as rapidly as the new models were introduced, now it’s the laptop requirements and the software that are constantly changing more than the hand tools.
I’m seeing components such as the power steering pump, water pump and even the air conditioning compressors slowly being replaced by electronics. I’ve got a lifetime of tools and techniques I’ve learned to take care of all those fluids, belts, and hoses, as well as how to replace all those components. But, being a mechanic for life you have to expect changes like that. I’ve got drawers full of specialty sockets for timing gears, distributors and that odd looking soup bowl for removing those Northstar water pumps. Now, they’re just another one of those tools that will end up in a lower corner of the tool box along with an ever increasing pile of outdated scanners that are gathering dust.
For me, I’m still amazed at how many tools and techniques for repairing cars I’ve used for so many years are now just a lifetime of memories. The computers and data lines have taken over the automotive world, and the state-of-the-art electronics can be overwhelming to anyone unfamiliar with the modern car. Making a lifelong career as a mechanic means you’ll experience a lot of these changes in your tools, as well as the cars.
It is a new and different automotive world than ever before, but even with all these changes, and the years that I’ve been at this, I’m still amazed and in awe of the mechanical wonders we drive down the road. It’s that fascination of searching for a problem, the latest technology, and the mechanical nature of the modern automobile that gets to a person whose life revolves around maintaining them.
With all these changes it takes years to get familiar with the systems and to actually get good at this job. You’ll make a few mistakes, a few discoveries, but all in all, you’ll learn from them both. This learning process goes along with my favorite saying, “Experience comes from yesterday’s mistakes. Knowledge comes from not making the same mistake tomorrow.” That says it all. Then, you might branch out of the service bay into other forms of mechanic work. Maybe as a service writer, working in the parts department, maybe owning and running your own shop, or perhaps as an instructor bringing up the next generation of mechanics. Deep down we’re all still a mechanic just in a different way.
No matter what direction your future holds, you’re still a mechanic for life, and that’s just the way we like it.
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By 5 Star Auto Spa
Your technician performs an oil change or state inspection and finds a side marker light bulb out. The CSA gets approval from the customer to replace the bulb. The technician performs the labor to gain access to the bulb. The technician finds that water intrusion has caused damage to the socket. The CSA notifies the customer but the customer declines the service. Do still charge for the labor portion of the originally approved bulb service as this was already performed but the bulb was not replaced? Do you not charge anything at all because the issue was not resolved?
We use a plastic folder that we keep the tech worksheet and keys in until the job is finished. Then the invoice is placed in the folder with keys so everything is together when the customer picks up their car. I want to install a repair order rack to place the folders in to free up some space on my counters and make them easier to find. The problem I'm having is that all the racks I find are not "thick enough" to hold the keys with the folder. Some companies offer a rack where one hangs the keys beside of the repair order. I would prefer to keep it all together, I guess I'm funny that way. Any suggestions on a potential source?