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By Joe Marconi in Joe's Blog4 commentsA recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
Essentially, it all comes down to the culture of your company. Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees! Trust me, happy employees make happy shop owners too!
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By Joe Marconi
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By carmcapriotto
Electric vehicles (EVs) are a hot topic in the automotive industry and for good reason. They offer numerous benefits, such as reducing emissions and improving fuel economy, but they also present some challenges, including a lack of infrastructure and range anxiety. Pete Meier shares his perspective on the impact of EVs on the industry and offers some insights into their history and future. His message is one of encouragement and reassurance, emphasizing that technicians have risen to the challenge of the rapidly changing industry.
Pete Meier, Creative Director, Motor Age, and industry trainer. Bikers C.A.R.E Inc. Listen to Pete’s other episodes HERE
Watch Full Video Episode HERE The Rise of EVs (00:03:28) Forecasted sales of hybrid and battery electric vehicles and the reality of the US fleet of cars on the road. The History of Electric Vehicles (00:06:06))Pete Meier shares the history of electric vehicles, including the first propulsion system and the first rechargeable batteries. The Model T Ford (00:06:59) How the Model T Ford put the death toll on the first EVs due to its affordability and mass production. The Wild West of Automotive Innovation (00:08:08) The early days of electric vehicles and how it was a time of innovation and startups. Environmental Issues of the First EVs (00:08:50) The first electric vehicles were created to solve an environmental issue caused by horse-drawn carriages in New York City in the early 1900s. The Rise of Hybrid Vehicles (00:13:23) The history of hybrid vehicles, starting with the GM EV1 and leading up to the popular Toyota Prius. Greenhouse Gas Emissions (00:17:04) Greenhouse gas emissions and how they contribute to global warming and climate change. California's Zero Emissions Vehicle Sales Plan (00:23:16) Discussion of California's plan to achieve 100% zero emissions vehicle sales by 2035 and its implications. European Union's Zero Emissions Car Deadline (00:25:36) Discussion of the European Union's plan for all new cars to be zero emissions and cannot emit any CO2 by 2035. Alternative Solutions to Electric Vehicles (00:28:46) Discussion of alternative solutions to electric vehicles, including plug-in hybrids and synthetic fuels, and the importance of considering the entire lifecycle of a vehicle. Training and Education on EV Systems (00:32:26) Pete Meier encourages technicians to seek out training and education on EV systems, especially those who are up and coming in their careers. Passion to Help Abused Children (00:34:57) Pete's passion to support abused children and recommends listening to his episode on Remarkable Results Radio. Passion To Support Abused Children – Chris and Pete Meier [RR 805] Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
Dr. David Weiman discusses the concept of success and how it can hold entrepreneurs and business people back. They emphasize the importance of defining success on a personal level and not being held back by societal expectations or comparisons to others. He also touches on the importance of recognizing the value of one's work and charging appropriately for it rather than treating it as a hobby. Dave encourages listeners to redefine their definition of success and find fulfillment in their work while also recognizing the importance of financial stability.
Dr. David Weiman is the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. Listen to David’s previous episodes HERE
Show Notes
Getting Over the Success Syndrome (00:00:01) How success can hold entrepreneurs and business people back, and the personal reasons behind it. Defining Success (00:03:01) The importance of defining success and how it can be deeply personal, using the five why's method to uncover the true reasons behind wanting to be successful. Money Goes Where It's Treated Well (00:06:56) The importance of treating money well and being conscious about what we do with it. The Value of Money (00:08:35) How discussing money can be uncomfortable for some people. Charging for Services (00:10:37) The importance of charging for services and not selling from their wallets. Defining Success (00:15:50) How success can be defined differently for different people, with personal happiness being a key factor for some. Financial Success (00:18:01) The importance of financial success is discussed, acknowledging that it is a valid measure of success and necessary for many people to achieve their goals. Success Syndrome (00:23:20) The concept of success syndrome and how it can hold entrepreneurs and business people back. Depression of Success (00:29:09) How Olympic athletes often prepare and train and focus so intently on this one goal this one measure of success but nobody prepares them for what happens after that whether or not they succeeded. The Struggle Issue (00:30:45) The struggle issue in the automotive industry and how it may be related to the success syndrome. The Value of Automotive Repair (00:32:03) The value of automotive repair and how it is essential to customers' lives and personal expression. Thanks to our Partners, AAPEX and NAPA TRACS.
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
Are you tired of the same old auto repair experience with poor customer service and no personal touch? Look no further than Adam and Son Auto Repair in Colorado Springs. Owner Dan Adam and VP of Social Impact and Strategy Stacy Burns, share their insights on creating a unique customer experience and positively impacting their community. Dan Adam founded Adam and Son Auto Repair with a mission to improve the way auto repair businesses are run and provide exceptional customer service. He achieved this by defining 28 fundamentals that create behaviors for team members and ingrained them in the company culture through weekly messages and daily huddles. But the customer experience at Adam and Son doesn't stop there. They have implemented social impact initiatives that provide free car repairs to single mothers, domestic violence victims, and disabled veterans through their Stranded Motorist Fund. This program aims to provide safe and reliable transportation to those in need and has gained positive feedback from the community. Adam and Son have gained high-quality customers who support their business by providing excellent customer service and making a positive social impact. Dan Adam, Adam and Son Auto Repair, Colorado Springs, CO.
Stacy Burns, VP of Social Impact and Strategy.
Show Notes
Dan Adam's Story (00:02:32) Dan Adam shares his experience of working at a local auto repair shop with poor company culture and customer service, and how it led him to start his own shop with a loan from his family. Creating a Company Culture (00:07:02) Dan Adam explains how his company created a culture of excellence through 28 actionable fundamentals that are discussed daily in meetings and interviews. Culture Icon Belt (00:11:44) Stacy Burns shares how Adam and Son Auto Repair uses a wrestling-style belt to recognize team members who embody the company's culture and pass it on to others. Team Building Across Locations (00:13:31) Building a sense of community across locations through team building activities and introducing new team members to both shops. Sharing Positive Feedback (00:14:01) The importance of sharing positive feedback within the team and with customers through Google reviews and other tools. Community Engagement and Social Impact Programs (00:15:16) The impact of their social impact programs, including the Trifecta Oil Change Program and the Stranded Motorist Fund, on their community and customers. Stranded Motorist Program (00:22:30) Dan Adam and Stacy Burns discuss the Stranded Motorist Program, which provides free car repairs and donated vehicles to those in need. They talk about the impact of transportation on people's lives and the need for such a program. Expanding the Stranded Motorist Program (00:27:07) Dan Adam talks about his plans to take the Stranded Motorist Program to a national level and involve other independent auto repair shops in the initiative. Storytelling and Community Outreach (00:28:34) The importance of storytelling and community outreach in promoting social impact initiatives. Reaching out to those helped (00:30:20) Stacy discusses how they reach out to people they have helped in the past and how it has caught the attention of the news media. Solving community needs (00:35:21) Dan explains how being a social impact company is not just about being philanthropic, but about solving community needs and gaining market share. Long game of social impact (00:36:18) Dan explains that becoming a social impact company is a long game and requires a strong company culture to be successful. Creating a Differentiator (00:38:03) Dan Adam discusses the importance of having a real differentiator in the automotive industry. Thanks to our Partners, AAPEX and NAPA TRACS.
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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