Guest Host and Shop Tour with Travis Comfort, Rick's Automotive, Springfield, MO. Take a tour of this 28,000-square-foot campus.
Travis Comfort, Vice President, Rick's Automotive, Springfield, MO.
Key Talking Points
28,000 square feet: 40 employees, 7 service advisors and service director, parts person, 22 technicians, 28 bays. Average 1400 vehicles a month. First building 1988, fleet 2000, quick service 2012 The second generation- Travis has B.A. in business, and married Rick’s youngest daughter. Worked his way up from cleaning the bays to now Vice President. Local technical college- works directly with the automotive department Has a dedicated lube bay- has two techs from high school A building- diagnostics, B building- fleet, C building- quick service Gives the parts suppliers a map of the building “Known to eat off the shop floor”
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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
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By Joe Marconi
From what I am hearing from my fellow shop owner friends, the shops in my area, Northeast (New York), auto repair shops are busy and steady. However, there is a feeling from many shop owners to be cautious about the future.
Things that give shop owners concern: Inflation, the cost of living affecting the consumer's ability to afford auto repairs, dissatisfaction with the current administration, and possible recession.
By Joe Marconi
We are almost into the 4th quarter of 2022, which means that you need to consider your 2022 tax return. Many shops are having a very good year, which means there may be more taxable income at your bottom line.
What do you do to plan for and minimize paying taxes, while still maintaining a cash reserve?
By Eric Roberts
Firstly let me say that I an just a regular guy from the UK who is the owner of a seven bay service centre/garage. I am not a financial expert. The dreaded inflation is upon us again. For the guys as old as me then this is nothing new. Back in the 70,s we had 15% inflation, but we all got by and lived for better trading days. Here in the UK we have always looked up to the USA because of your business prowess. So what do you guys look out as your worst enemy!
When prices are going up then I find that the gap opens between rich and the poor's disposable income. So this question will effect garage owners in different areas. My garage is in a poor area with many immigrant families who drive cars. So this means we have to be more flexible with pricing. Finding out if your customer can afford that service ! For this reason we devised a three tier service pricing structure. This has also the effect of not loosing your profit margins.
The lowest price should include an oil and filter change and a general vehicle check over. This way we find the customer will perhaps be able to afford a service and your profit margins wont drop. This is just one small idea that we carry out! What do you guys do in these times of high inflation ?