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ENGINE DE-SLUDGING


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  • 11 months later...

I have never believed in engine flushes especially for engines with high mileage. Lately we have several VW with sludged engines. Some of them are under a class action to be replaced by VW. The others we have sent to the dealer. This gripes me. So, I am looking into the situation. Our dealer here charges $500 for this service. The Jiffy Lube charges $89.99. There must be a difference in solution, filters etc. According to our Honda Tech and European tech where they worked before, they would pull the valve cover off 1st if possible to check condition before flushing on a car with less than 90K miles. On the case of De-Sludging that the car already has a problem, they would do it with no guarantee, that maybe it would take care of the customer's problem. I want the groups opinion.

 

Also interested in selling "intake cleaning" as a maintenance service. Since vehicles have started running EGR's, I have seen intakes becoming constricted, drastically hurting engine performance. This is not in any service interval literature that I have seen, so it makes for a tougher sell.

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I have never believed in engine flushes especially for engines with high mileage. Lately we have several VW with sludged engines. Some of them are under a class action to be replaced by VW. The others we have sent to the dealer. This gripes me. So, I am looking into the situation. Our dealer here charges $500 for this service. The Jiffy Lube charges $89.99. There must be a difference in solution, filters etc. According to our Honda Tech and European tech where they worked before, they would pull the valve cover off 1st if possible to check condition before flushing on a car with less than 90K miles. On the case of De-Sludging that the car already has a problem, they would do it with no guarantee, that maybe it would take care of the customer's problem. I want the groups opinion.

Here is an article about the problems with the VW and product that was developed by VW request, it is what is being used at dealerships. The wholesale cost of the kit is about 85 bucks pluss the cost of filter and oil for 3 changes I think. Never guarantee anything, caution customer of some of downsides and on the work order put preforming at the customers request not you recommendation.

 

http://www.bgprod.com/blendr/stickyProblem.html

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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