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ENGINE DE-SLUDGING


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  • 11 months later...


I have never believed in engine flushes especially for engines with high mileage. Lately we have several VW with sludged engines. Some of them are under a class action to be replaced by VW. The others we have sent to the dealer. This gripes me. So, I am looking into the situation. Our dealer here charges $500 for this service. The Jiffy Lube charges $89.99. There must be a difference in solution, filters etc. According to our Honda Tech and European tech where they worked before, they would pull the valve cover off 1st if possible to check condition before flushing on a car with less than 90K miles. On the case of De-Sludging that the car already has a problem, they would do it with no guarantee, that maybe it would take care of the customer's problem. I want the groups opinion.

 

Also interested in selling "intake cleaning" as a maintenance service. Since vehicles have started running EGR's, I have seen intakes becoming constricted, drastically hurting engine performance. This is not in any service interval literature that I have seen, so it makes for a tougher sell.

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I have never believed in engine flushes especially for engines with high mileage. Lately we have several VW with sludged engines. Some of them are under a class action to be replaced by VW. The others we have sent to the dealer. This gripes me. So, I am looking into the situation. Our dealer here charges $500 for this service. The Jiffy Lube charges $89.99. There must be a difference in solution, filters etc. According to our Honda Tech and European tech where they worked before, they would pull the valve cover off 1st if possible to check condition before flushing on a car with less than 90K miles. On the case of De-Sludging that the car already has a problem, they would do it with no guarantee, that maybe it would take care of the customer's problem. I want the groups opinion.

Here is an article about the problems with the VW and product that was developed by VW request, it is what is being used at dealerships. The wholesale cost of the kit is about 85 bucks pluss the cost of filter and oil for 3 changes I think. Never guarantee anything, caution customer of some of downsides and on the work order put preforming at the customers request not you recommendation.

 

http://www.bgprod.com/blendr/stickyProblem.html

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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