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How many of you flash computers? We do and it has been a headache sometimes. There is a new program, or at least I just heard of it, Drew Technologies RAP. It is a kit that you pay a monthly fee. It has everything you need, including the battery tender. Then you pay $125.00 per flash. If there is a problem, they take care of it. My question is, If you have this equipment, how do you like it. and what do you charge the customer. Of course, it will now be in house. We have always charged like a fee for the flash and a hour of labor. Thank you for your information.
I am not an auto shop owner. Originally signed up on here because I was considering starting my own shop. With that being said, should a tech buy his own scantool? We have 3 techs using 1 Verus Edge. Sometimes it can be aggravating having to wait on the verus. I do have a scanner that will read codes and view data but no bidirectional. Can't decide if I'm trying to talk myself into or out of spending $2k on a scantool. Part of me thinks if I'm going to be a serious diagnostician, I should have my own. But then I think a tool that costs that much plus the yearly updates should be a shop tool
By Jay Huh
I started out cheap, I price things cheap, and I used cheap labor.... until now. Hired an ASE master tech whom I thought was out of my ability to pay.
Last week was his first week and he knocked out 63.5 hours of work!!!!!!! Previous record to that was like 43 hours? Had the highest grossing week in 2 years of business. I didn't give him 63 hours of work.. HE FOUND IT. My car count wasn't different, still the same customers, just a different attitude.
He brought his prodigy so I took 2 of my old guys to my new shop and hired these 2. We open at 8:30 am and expect techs to get there around 8:20, they show up at the shop at 6:45 am.... I had to give them a key lol
Haven't been excited about my business in a while. I pay him flat rate- he was making $28 before but I got him at $25 and promised him $28 in 2 months. I think a big factor was me being able to hire his friend as well. So far so good. Looking back, cheap labor ended up costing me more money with comebacks and inexperience.
First of all i want to thank all who contribute and provide awesome advice and support.
The question that i have is not new and probably bothers all of us.
Q... I am looking for a lead technician / shop foreman. I have tried for a while and seem to not get results. I need some advice from all that have been in the same situation. ( I am in buffalo ny)
i am doing
monster (not consistenty)
indeed (paid per click budget)
craigslist ( renewed weekly, rotating ads)
family friends ( got a mechanic)
parts stores( hand out a reward 3x5 flyer)
I have a great that a new local import dealer is stealing away from me. He has been with me for almost 5 months. Great guy experienced, import certified, ASE Master. The new local dealer needs a certified tech like him, some sort of dealer requirements. I'm sure not the first to have this happen. Has anyone upped the labor rate to keep a tech like this and been successful? My thought is to raise the rate considerably. 10-12 per hour and also raise my warranty.
Anyone been in a similar situation?
Thanks in advance