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  • Similar Forum Topics

    • By Joe Marconi
      The news is filled with articles on self driving cars. The key question is how will they impact the auto collision business. Here's another interesting article from the Wall Street Journal, published in Body Shop Business.
    • By Joe Marconi
      Perhaps one of the most difficult things to do as a shop owner is to consistently present yourself with a positive and upbeat attitude. Let’s face it; your life is filled with issues; from bounced checks to complaining customers, to comebacks and employee problems.
      But the fact is you are the boss and the leader of your company. And everyone is watching you. What you do and what you say is seen and heard by everyone. As the leader, you set the tone, the mood and morale of the shop.
      If you are negative, everyone around you will be. One of the best ways to lead is to set an example by being positive at all times. I know this may be hard at times, but to walk around with a doom and gloom attitude will actually makes things worse.
      People react to the emotions of the leader. It’s far better for the long term success of the company to have the people in your shop feeding off your positive energy, then being brought down by doom and gloom.
    • By Joe Marconi
      As a kid growing up in the auto business, my father and I would spend a lot of Saturday afternoon’s at Babe’s Body Shop. Babe was an old Army buddy; and as they reminisced about the old days I would wander around the shop and the yard and look at all the banged-up cars. I would also watch the body men in the shop pound a wrecked car back into shape. One thing Babe knew, there will always be a constant supply of banged-up cars.
      Fast forward today: Is the body business seeing a decline in accidents? Are safer cars reducing the likelihood of accidents to a point that it is affecting business as usual? Fewer accidents are a good thing, overall. But what affect will this have for the future of the body business?
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