Quantcast
Jump to content

Recommended Posts

Posted

What do you do to protect your machine? Will stop leak ruin your recovery machine? How to protect it?OTC has a filter I bought it but not sure where to install or if it is recomended.I have a CPS Mach 7 I'm not sure if recover is only from the low side? The machine recovers so slow now I hate to slow it down more........And what if you use a refridgerent identifer to see whats in a customers car and it fails the test .What do you do then? will stop leak or air make it fail ?

  • 2 years later...


Posted

I'm going to resurrect this post, as I have been wondering the same thing.

 

Our equipment supplier has a ton of stories about stop-leak ruining recovery equipment. Are you guys running any pre-filters on your high/low lines, or how are you testing for stop-leak prior to evac'ing systems?

Posted

When I worked at the dealer, we never checked... But the type of cars that come into aftermarket/independent shops are probably more likely to have leak sealant vs. those that go to the dealer...

 

That being said, I said a little prayer right after I bought my AC machine, praying that I wouldn't get any cars in my shop with a sealant... That's how I protect mine :D

 

They have some kits out there that just screw on the the service port and create a real tiny leak. If the leak stops, then you know it has sealant... Pretty simple system, I can find the website again with a video if ya need

Posted

They have some kits out there that just screw on the the service port and create a real tiny leak. If the leak stops, then you know it has sealant... Pretty simple system, I can find the website again with a video if ya need

 

Wow. That's a great idea. Yes, please shoot me the video when you have a minute.

Posted

Excellent video. However, he did not answer the million dollar question: What do you do when leakseal is detected? It's certainly not recoverable. Vent it to the atmosphere? Put a filter on the recovery machine (do these even work)? Tell the customer tough luck?

Posted

We have used the Neutronic's system for a little over two years now. Have caught more then a half dozen with the sealent in the vehicle system before we hook up. I will not let our guys hook up without testing and if they find any trace they are instructed to not hook up any other A/C equipment,

 

I would recommend purchasing the tester and using it.

 

Spence

Posted

Thanks, Jeff. Good to know, I'm going to ask the rep about an all-in-one unit.

 

Spence, how do you service A/C systems where you do find sealants, though?

Posted

Thanks, Jeff. Good to know, I'm going to ask the rep about an all-in-one unit.

 

Spence, how do you service A/C systems where you do find sealants, though?

 

 

Wes lets think about it for a minute or two here. Just who do you think would put this sealant crap in?

Posted

Wes lets think about it for a minute or two here. Just who do you think would put this sealant crap in?

 

Haha, they're across the counter from you. The fix-o-can from AutoZone didn't work, so now they're at the shop.

Posted

 

Haha, they're across the counter from you. The fix-o-can from AutoZone didn't work, so now they're at the shop.

 

Seems you may have a handle on this... So now the question isssssss... Do you want this kind of person as a customer?

Posted

 

Haha, they're across the counter from you. The fix-o-can from AutoZone didn't work, so now they're at the shop.

 

Another part of your comment is more then likely true as well. You say it didn't work, Explain what you mean by it?

Posted

Another part of your comment is more then likely true as well. You say it didn't work, Explain what you mean by it?

 

Is this a trick questions, because I'm not very good at riddles. The fix-o-can didn't work ... i.e. the leak stop didn't stop the leak / fixed it too late / wasn't the issue in the first place / etc.

Posted (edited)

 

Is this a trick questions, because I'm not very good at riddles. The fix-o-can didn't work ... i.e. the leak stop didn't stop the leak / fixed it too late / wasn't the issue in the first place / etc.

 

Don't mean for it to be a trick question. It was meant to make you think. By answering it you will have come to the conclusion made by your own answers instead of me just saying this is the way it is done. Hell you might not like the way I say it is done and who am I to say something should be done that way in the first place. So if I comment and we discuss it I might turn the light bulb on in your head to a thought of how you want to handle it.

 

Now to get back to my question. If the leak is not fixed the car probably is low on refrigerant and not cooling as the consumer wants on the hot day they are across your (or my) counter. If it is a leak that is causing it not to work then it will be empty soon and you won't have to recycle it into your machine. There was an "IF" at the beginning of that comment. What does the sealant do? When it works on clogging leaks it will also start clogging up EVAPORATORS and CONDENSERS. If you do not understand A/C systems and are only a shop owner and not a tech then ask your tech what happens if a either or both of these clog up! The system will NOT function properly! Keep that thought for the next paragraph.

 

I ask you now the same question I did in reply #13. Do you want this person for a customer? Is this a trick question... Well here's some thought.

 

1. If they are of the cheap kind of customer they are going to eat your lunch if you handle this wrong!

 

2. If they bought the car this way from a used car lot of private sale you have a chance of making them a customer if you handle it right.

 

I'll let you dwell on that for a bit... B)

Edited by Spence
Posted (edited)

Hmmmmm, I've never thought about this type of situation... Can't help but feel you have gone through this before. GRRRRRR, sounds like I need to loosen my grip on my wallet and buy a freaking leak sealant detector kit

Edited by mmotley
Posted

Holy cow! All I can say is price shop that neutronics kit!!!! Ebay has quite a few for MUCH cheaper than their website.

Posted (edited)

Hmmmmm, I've never thought about this type of situation... Can't help but feel you have gone through this before. GRRRRRR, sounds like I need to loosen my grip on my wallet and buy a freaking leak detector kit

 

Cool so I got you to think. :) So if you have a "CHEAP" consumer... And they installed this crap... For the sake of conversation the leak is a hose... So you drain the half charge left in this system into your equipment, You replace the hose. You did a proper repair and recharge the system with the proper amount of refrigerant but being as the evaperator and/or the condensor is not functioning correctly due to being clogged... This system doesn't cool properly...

 

Now just who do you think this CHEAP CONSUMER is going to blame for what they feel was a poor service because they now paid for it... Just who do you think they now want fixed for ahhhhhhh... FREE? Oh but you now are back pedaling trying to say they need more parts to fix this vehicle and you want more money...

 

I said if this is not handled properly they will EAT YOUR LUNCH... Oh yeah and I'm sure they are talking good about you to everyone they know...

 

How we doing now? B)

Edited by Spence

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By nptrb

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound
      Watch Full Video Episode
      In our episode today, we welcome guest Hunt Demarest, CPA ABV.
      Hunt is the host of Business by the Numbers and, as our host Craig O’Neill will tell you… Hunt uses words really well for a numbers man!
      This episode came to be after Craig found himself on a walk and listening to one of Hunts recent episodes, Episode 163 - Where are my customers?  It’s a great episode on getting to the root of what the numbers are actually telling you - and guess what - it involves actually picking up the phone and talking to people!
      Hunt’s episode played right after Craig had listened to an episode on a health/wellness program which spoke on a similar topic… going straight to the source of information!
      Often times we can get caught up in the minutia of details and analysis.
      If we are not careful - it can lead to assumptions and wrong conclusions.
      As Hunt says, “Numbers do not lie, but they do not tell the whole story.”
      Getting the whole story inevitably involves communication - and it isn’t always comfortable for people to pick up a phone to get it.
      While the takeaway for today’s episode is in the title, it expands as you listen to Hunt and Craig explore a range of topics from talking to clients, employees, and even family.
      Today’s WOTD is Gumption
      noun
      the ability to make intelligent decisions especially in everyday matters
      Learn more about Hunt Demarest here: 
      https://paarmelis.com/business-by-the-numbers/
      Look for his book here:  https://a.co/d/hAf0cDF
      Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:
      The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
      AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
      AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
      Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
      In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
      Contact Information
      Email Craig O'Neill: [email protected] Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thanks to our Partners, NAPA TRACS, and Today's Class Mike Coley and George Arrants from the ASE Education Foundation address the ongoing technician shortage in the automotive industry. They highlight the importance of education, mentoring, and industry involvement in developing career-ready talent. Coley discusses how ASE certification improves retention and productivity, while Arrants emphasizes the value technicians place on a positive shop culture and proper equipment. The episode urges shop owners to actively support schools, nurture entry-level talent, and create environments that promote long-term career development.
      Mike Coley and George Arrants, ASE Education Foundation: https://www.aseeducationfoundation.org/ Show Notes:
      Watch Full Video Episode Technician Shortage Discussion (00:00:00) Always Be Recruiting (00:03:43) Hiring Challenges (00:05:07) Importance of Career Path (00:06:17) Understanding Technician Turnover (00:09:11) Evaluating Technicians (00:14:11) Engaging with Schools (00:15:27) Importance of Brand Recognition (00:16:30) Career Fair Engagement (00:18:41) Understanding Young Workers' Needs (00:22:00) Role of ASE in Education (00:23:42) Aligning Education with Industry Needs (00:26:54) Impact of Accreditation (00:29:03) Elevating Student Expectations (00:33:17) Industry Accountability (00:34:14) Success Stories in Education (00:36:24) Turnover and Technician Shortage (00:38:12) Benefits of ASE Certification (00:38:25)
      Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      In this episode, we’re diving into the powerful concept of creating a shared vision and how a lack of clarity could be holding your shop back from real growth.
      I’ll walk you through what I learned in a deep dive after my own leadership team challenged me to cast a vision that reaches every level of our company. We’ll talk about how to get out of the “small thinking” trap, how to define your goals with laser precision, and why your employees need to see, feel, and believe in the same future you do.
      Plus, I’ll share real tools, like how to craft your vision statement, how to communicate it across your team, and how to create a business where everyone’s pulling in the same direction.
      If you want to stop playing small and start building something truly great, this episode is for you.
      Thank you to our friends at RepairPal for providing you this episode. RepairPal will help you grow your auto business and you can learn more at RepairPal.com/shops.
      Declined repairs don’t have to be lost revenue. AppFueled’s call center schedules follow-up calls and equips your team with everything they need to close the deal. Get started now at appfueled.com 
      Lagniappe (Books, Links, Other Podcasts, etc)
      EOS One
      Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future - Cameron Herold 
      The Vision Driven Leader - Michael Hyatt
      Stop Delaying Your Dreams: Time to Take Action
      Show Notes with Timestamps
      Introduction and Sponsors (00:00:01) Overview of the podcast and thanks to sponsors RepairPal and App Fuel. Creating a Shared Vision (00:00:10) Brian discusses the importance of establishing a shared vision for the company. Leadership Team Meetings (00:01:13) Details about offsite leadership meetings and the exercise called "the one thing." Feedback and Growth (00:02:08) Brian reflects on receiving feedback from his leadership team and its impact on personal growth. Shifting Mindset on Growth (00:03:07) Brian shares his fears about growth and how he overcame them to embrace larger ambitions. Disney's Service Model (00:04:17) Comparison of Disney's customer service model to his company's approach to client service. Processes and Procedures (00:05:26) Discussion on the importance of processes in maintaining service quality while growing. Inbound Marketing Strategy (00:07:25) Brian explains the effectiveness of inbound marketing in attracting clients. Outbound Sales Shift (00:09:26) Introduction of outbound sales strategies and the team's initial reactions to the change. Creating a Shared Vision Deep Dive (00:10:34) Brian's focus on developing a shared vision after receiving feedback from his leadership team. Researching Shared Vision (00:11:42) Challenges in finding resources on creating a shared vision and discovering related literature. Book Recommendations (00:12:42) Brian reviews two books on vision creation and his thoughts on their content. Simplicity of Creating Vision (00:13:34) Brian concludes that creating a shared vision is simpler than expected, emphasizing clarity. Vision, Mission, and Values Explained (00:14:45) Brian differentiates between vision, mission, and values with a practical example. Big Dreams and Ambitions (00:15:45)  Brian discusses the importance of dreaming big and outlines a fictional company's ambitious goals. Vision, Mission, and Values (00:16:48)  He explains the significance of having a clear vision, mission, and values for a successful organization. Sponsor Message: RepairPal (00:17:48)  Introduction to RepairPal and its services that help auto repair shops attract tech-savvy customers. Sponsor Message: App Fuel (00:18:48)  Overview of App Fuel's customer loyalty app designed for auto service shops to enhance customer retention. Core Values and Their Importance (00:19:57)  Brian shares his realization of the value of core values in decision-making and company culture. Litmus Testing New Hires (00:20:59)  He describes how to evaluate potential hires against the company's vision, mission, and values. Understanding What You Want (00:21:55)  Brian emphasizes the importance of defining personal and business desires beyond just financial goals. Creating a Clear Vision (00:23:51)  Discussion on the necessity of a detailed, clear vision for a business to guide its direction. Proximity to Your Dreams (00:26:56)  Encouragement to immerse oneself in environments that inspire and reflect personal dreams and aspirations. Crafting Your Vision (00:28:50)  Brian advises on the process of creating a vision, emphasizing the need for time and space away from routine.  The Importance of a Clear Direction (00:29:46)  He compares running a business without a clear vision to aimlessly shooting an arrow, highlighting the risks involved. Creating a Target (00:30:41)  Discusses the importance of having a detailed vision as a target for business goals. Vision Details (00:31:37)  Explains the components of a business vision, including specifics about services and operational metrics. Dream Big (00:34:25)  Encourages thinking big without worrying about how to achieve those goals initially. Historical Example: JFK (00:35:32)  Uses JFK's moon landing vision as an example of effective goal-setting and inspiring leadership. Sharing the Vision (00:37:33)  Stresses the need to communicate the vision clearly to the entire team for buy-in. Selling Down the Ladder (00:38:27)  Describes the process of sharing the vision, starting with leadership and moving downwards. Feedback and Buy-In (00:39:19)  Highlights the importance of receiving feedback and fostering genuine buy-in from team members. Repetition of Vision (00:40:12)  Discusses the necessity of repeatedly communicating the vision to ensure team alignment. Crafting the Vision (00:42:20)  Brian reflects on his personal goal to create a detailed vision for his organization. Importance of Shared Vision (00:43:34)  Concludes with the significance of a shared vision for team alignment and achieving business goals.
      How To Get In Touch
      Join The Auto Repair Marketing Mastermind Group on Facebook
      Meet The Pros
      Follow SMP on Facebook
      Follow SMP on Instagram
      Get The Ultimate Guide to Auto Repair Shop Marketing Book
      Email Us Podcast Questions or Topics 
      Thanks to our Partners,
      RepairPal at https://repairpal.com/shops. Quality Car Repair. Fair Price Guarantee.
      App Fueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”
      Aftermarket Radio Network
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...