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Hey Look, I Found the Loose Nut


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Here are some of the reviews on MY book. It's not wise to judge your own work, so I copied some of the reviews other people have left about my book. I do think it's a pretty funny look at you and I in the business of auto repair as well as how silly the customer can look when you take them out of their comfort zone.

 

Pickup a copy either at my website or thru Amazon.com. Ask at your local book store if they don't have it I'm sure they can order it in for you.

 

If you have any comments, leave them here for everyone else to read too. Thanx again. Gonzo

www.gonzostoolbox.com

 

http://www.amazon.co...04253552&sr=1-2

 

 

A Humorous Look at Customers from a Service Technician's View Having been in private business for many years, I've learned customers are the key to good business. Any service person will tell you that customers can provide a lot of fodder for good stories. So, instead of just telling my stories, I've written them down. Reading this book will give an inside view of what it's like from the other side of the counter. Whether you are a customer or a service person, some parts of these stories will jog your memory of a past situation. Humorous, thought provoking, but never meant to be serious. Just a fun read, with helpful tips to keep in mind when you step up to that counter. About the Author Scott "Gonzo" Weaver was born and raised in Pennsylvania, and now resides in the mid-west. He was given his trademark moniker, "Gonzo", while serving in the USMC. You will usually find him under a hood or dash repairing cars, as he has for the past 25 years. This review is from: Hey Look! I Found the Loose Nut! (Paperback) Being in the auto repair biz about 25 years. The book has good insight on daily life dealing with the public. Its no easy task to keep people happy while repairing cars. No one likes to spend money on car repair(unless its for an upgrade) and can treat the mechanic like its his/her fault the car is broke down.

 

All we ever hear is how mechanics rip-off or are imcompetent. Should be the other way around. Media should report how crappy general public treat mechanics. We need to make a living too and yes, good car repair is expensive.

 

Its the unskilled and untrained so called mechanics that taint the industry for good mechanics. Because they don't know how to run a business except by bashing good repair shops and doing cheap, hack type repairs.

 

The book is not about bashing public or customers but gives nice examples of the different walks of life we deal with daily. Thanks for the good read :)

 

 

This review is from: Hey Look! I Found the Loose Nut! (Paperback) Very funny book! I couldn't put it down - the stories kept getting funnier and funnier! If you work with people (retail, service, etc) you have to get this book.

 

This review is from: Hey Look! I Found the Loose Nut! (Paperback) I was pleasantly surprised after reading "Gonzo's" book! Of course, everyone should buy this book to give to their favorite car mechanic. But I also think the author's philosophy on many of life's experiences is refreshing and, mechanic or not, we all can relate to his "customers" in one way or another. I intend to steal a quote from Scott myself to hang somewhere in my office---"It's like living on a teeter totter. One side is "genius" and the other side is "idiot", and all day long you are walking back and forth on the board, trying to keep the teeter-totter balanced...." This book will make you take a second look at how you've been treating your automobile repairman. And you'll wish you could take your car to "Gonzo"!


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  • Have you checked out Joe's Latest Blog?

         4 comments
      A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
      The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
      Essentially, it all comes down to the culture of your company.  Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
      To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
      Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!
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